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April 2024 by John Juan
Taking orders inside the store ahead of the line is better than talking with the server while selecting your food...this is to avoid saliva going to the food trays while ordering and speaking to the food server.
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March 2024 by Ben
Every time I have ordered food from here there has been a hair or something similar in the food. The churro cheesecake is amazing though.
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February 2024 by Rishi P
Shrinkflation hit store. Not only plate or bowl size has reduced, they just dump a whole lot of rice or noodles and tiny meat. No standard serving. Hit or miss completely.
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February 2024 by Cynthia Chen
Very friendly staff.
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February 2024 by Bhupal Geddam
This location used to be great. Though we have close by locations we come here. Today the quantity in the family meal is literally half of the box, not sure why.
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February 2024 by Janeen Porter
I have visited a number of Panda Express’s in the Tri-Valley area. I tried this location once about two months ago. We placed our order and everything seemed fine. But, while the one employee was assembling the food another employee came by fixing her plate for her break. And, that 2nd employee scooped some food and put it on her plate. Then she proceeded to pick out more meat out to add to her plate. This must be business as usual in this place because the employee assembling my food was a shift supervisor. And, she acted as if that was no big deal. So, if you get your food and there is no meat in it as it should be this is why.
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February 2024 by Chloe Ashiegbu
They packed my sister’s food horriblly and it spilled out of the bag when she was getting napkins. They charged us for the new entree when THEY were the ones who didn’t close or bag the entree properly. Irritating experience.
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January 2024 by Yousef Hammad
Ordered fried rice with honey walnut shrimp and orange chicken with a side of veggie rolls. Just had to wait 3-4 minutes for a fresh batch of orange chicken to come out before I received my order. Wasn't busy at around 3pm on a Saturday.
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December 2023 by Don Featherstone
I had to wait more than 10 minutes for the tariacki chicken to get replenished. The place seems understaffed.
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December 2023 by Piush Gupta
There are better locations - this location often gets the order wrong, and are rude when asked to correct.
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October 2023 by Pink Dolphin
Panda Express has been doing something right. The staff there is lovely! Nowadays is rare to find places with great customers service and proactive employees. I love to go to Santa Rita location.
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October 2023 by Conner M.
I walked in at 9:10-15 and they said they weren't cooking anymore food and there was practically nothing to left. Pretty sad customer service
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September 2023 by Mia W.
This location is unlike any other Panda express. It is the only one I go to when the craving for orange chicken and fried rice strikes...I only like to go when Eder is the one cooking. When he cooks, the food tastes extra, extra delicious. He cooks with heart. And has been writing there for many years. He is an assett to the company...I always order fried rice, orange chicken and egg rolls. All prepared fresh by Eder. Customer service is always friendly. Shout out to Diane... She's always provides excellent, impressive, efficient service...I will definitely be back. But only on days when Eder is the cook...
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September 2023 by Alec W.
5 stars for Panda Express! No, really. This is the best Panda Express out there. The flavors and quality are as expected from this chain restaurant. 5 stars for the unexpected! The staff at this store is what make this the best. The chef Eder knows how to flavor the dishes he cooks. No bland food here. Always fresh and delicious. The cashier Diane is friendly and welcoming. She makes sure you have enough sauces for all your dipping needs. This is the best tasting Panda Express I have been to. I go out of my way to come here whenever I have a craving.
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September 2023 by Lauren W.
Whenever we order on DoorDash, I order string bean chicken and I never get the chicken... it's always just green beans and tiny little pieces of chicken if I'm lucky. I don't get why the staff does this.
