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March 2024 by Michelle Lambert
I’ve shopped a lot at thrift shops and Plato’s Closet in Pleasanton has a great selection and prices. I’ve found dressy, casual, hiking gear and super fun jackets, you name it! I’m kinda surprised by the reviews and their complaints.
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March 2024 by Lauren Tyson
So, I should have read the reviews first. Brought 3 vaccum sealed bags of clothing, and to be frank the bags were almost too full when I dropped them off. They said they would text when they finished going through it - they didn’t. Went back the next day, and they said they couldn’t take any of it. They were hustling me out of the store so I didn’t really check the bags until I got home. One bag, the largest one, is only half full now. They definitely kept some of the clothing. Normally I would make a bigger stink about it, but I would have donated what I could not sell. But I’m not going to willing line the pockets of a business who steals (or has employees who do). Don’t waste your time, according to the staff they only cater to clothes that middle schoolers would wear, but SOMEONE thought my clothing was decent enough to steal.
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February 2024 by Pelin Kolçak
This is my favorite store in this area! Plato’s closet is a hidden gem. The staff, Tyli and Serin, here are very friendly, and kind and always feel welcomed into this store. I usually find unique pieces at reasonable prices. You should check it out every week and you will amazing items!
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January 2024 by Natalia Ramos
Selection of clothing is more older stylesNo label of shoe sizes on the racksStore is clean but does not feel inviting (boring layout and no paint colors on the wall).Display by the cash register is also lacking.Employees were nice and friendly but it seems this store does not receive good inventory.
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December 2023 by Corey Strock
It's a little tight in there, but the selection is great.
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November 2023 by Just M.
First off, the staff has changed. They are genuinely sweet and friendly. Second, their prices are what used price pieces should be along with vintage items. Thank you for pricing them at affordable prices for brand name pieces. Some other Platos location OVERLY price their items which means I can go elsewhere and probably buy something new for the price I'm paying. So thank you to the store owner for helping (if so) regulate cheap prices for customers to enjoy coming to this location. Not sure why the low reviews but this is the only thrift store I've enjoyed coming to also because it's clean pieces and organized. Also doesn't have that used smell. You guys rock!
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November 2023 by Jonathan M.
I have not sold here in a while but this review is solely off of buying from them and their inventory. Understandably the higher end name brands like Jordan's, Nikes are priced higher but the condition of a few of the items don't always match the price point when there's obvious flaws to the shoes. (Those are the ones that typically stay on the shelves until price mark downs) Would like to see a little cheaper price point for the winter wear like jackets/hoodies. Can still get plenty of other great stuff for reasonable prices. Staff is super friendly. Wish there was a little more perks/discounts for return customers on the reward system. Love the free pile when it's not as crazy like when they posted on their Tik Tok or IG. Store is always clean and organized
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October 2023 by Sandy H.
I am in love with and appreciate the service Plato's Closet provides! What a hidden gem!! The store provides a great way to clean out your closet and receive a few dollars for your efforts....while at the same time turning your "gently used" clothes into money for something new to hang back in your closet. The staff is great! I had the pleasure of doing business with Katja on this day. She greeted me when my husband and I entered the store and she continued to converse with us making us feel like valued customers. She was very knowledgeable about the process of selling the clothes I brought in, and she was quick and efficient with her offer. I commented on the jewelry she was wearing at the time, and she mentioned that she had purchased most of the items at the store. This got me looking at what was for sale, and sure enough, I found several treasures that I ended up a purchasing. The store's prices were very reasonable which allowed me to purchase more items, but still went home with money in my pocket from the clothes I brought in to sell. The store provides a great service to the community, and Katja and the rest of the staff makes the process very enjoyable. Thanks so much!
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October 2023 by Gina Smith
One star for poor communication. I came by on Monday and they said they’re not taking anything with a handwritten note on Monday or Tuesday so I went in to confirm they said to come by Wednesday. I’ve now come by Wednesday and they have another sign on the door saying they are not taking anything this week due to “special circumstances”. I wish these details were on their website - I do not recommend making a trip here.
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October 2023 by Tiffany W.
The staff working here aren't very warm/friendly, which was rather surprising after reading previous reviews.
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October 2023 by Alex A.
To be fair the workers in there are friendly and so I would say good customer service. But as far as "the selling your clothes" don't bring anything That's worth a lot of money they will not give you even close to half of what it's worth. Several times I have brought brand new nice clothes there they didn't take them. And when I took a look around the store I was confused by the selection, because I had nicer things that I brought than most of the clothes in the store and they didn't take it . I won't be selling clothes here again because I feel like they ripped me off, cant speak for any of the other locations than this one. Hope this helps someone
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September 2023 by Frank L.
Plato's a decent place to sell your used clothing or to shop for used clothing. I've sold here once and the process was easy. You basically fill out a form, drop your bag of clothing off and they'll let you know when they're done going through all your clothes via text message. The process took around an hour on a Wednesday afternoon. I suggest you drop off the clothes and go run errands or grab lunch in the area. Perhaps not a fancy lunch because the offer you get from Plato's might not be enough to cover the bill. Out of the 20 items I brought to Plato's they bought 4 things. The offer totaled to $5.25. So around $1 per item. It is what it is. I took the offer and they paid me cash on the spot. This shop is geared towards high school students so I think they mainly want cool and trendy stuff. They're probably look for stuff like cool graphic or retro t-shirts and Levi's jeans etc. I won't recommend bringing in your rarely used khakis and button ups. I'm sure the season affects what they accept and turn down. Selling your jacket to them in the summer might not be a good idea either. Overall, the process was easy. Of course the payout could be better but it's better than nothing.
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September 2023 by bob boberson
Plato's Closet is my go-to for budget-friendly style! The staff here are like fashion fairy godmothers, always ready with a smile and great advice.Selling clothes to them is a breeze - it's a win-win! And when you explore their racks, you'll be amazed by the quality and variety of clothes they offer. I've snagged designer gems at a fraction of the price. Don't miss out on this thrift store treasure trove!
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September 2023 by Huh Unknown
⭐⭐⭐⭐⭐Plato's Closet is a hidden gem! ? The staff here are not just friendly, but they're also fashion wizards who make selling your clothes a breeze. ? The process is quick and efficient.And when it comes to buying, the quality of their clothes is astounding! I've found some incredible, unique pieces here that have become staples in my wardrobe. ?️ This thrift store is a must-visit for fashion lovers on a budget. ????
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September 2023 by Huh U.
Plato's Closet is a hidden gem! The staff here are not just friendly, but they're also fashion wizards who make selling your clothes a breeze. The process is quick and efficient.And when it comes to buying, the quality of their clothes is astounding! I've found some incredible, unique pieces here that have become staples in my wardrobe. This thrift store is a must-visit for fashion lovers on a budget.
