Pleasanton Auto Mall is a renowned car dealership that has been serving the community for over two decades. Customers praise the exceptional customer service they receive, particularly from Landon Bura in the service department, who is described as a "true gem" with a focus on integrity and delivering a top-notch experience. The dealership's sales associates, such as Jason Portilla and Leo Knowles, are also highly commended for their professionalism and willingness to go the extra mile. The service department, led by experts like Gary Chan, is consistently praised for its trustworthiness, fair pricing, and thorough explanations of the work needed. Customers who have been loyal to the dealership for years, some as long as 20 years, continue to return due to the high-quality service and personalized attention they receive.
This is the best car dealership I've ever dealt with. The level of customer service by Jason Portilla and service recommendations and explanation of issues by Kenneth Schultz is why I will only bring my car here.
June 2023
Best dealership I have ever worked with very professional I recommend them to all my friends
June 2023
I brought my nine year old Lexus to the dealership for service. Gary Chan did a great job and explaining to me what my car needed and what it didn’t need. I was very happy.
