-
January 2024 by Arpan Dalal
Outstanding and exceptional customer service. I highly recommend Pleasanton Auto Tech to anyone in need of car repairs/maintenance. I have been taking my car here for last 2 years and their service is top notch every time.
-
July 2023 by Vikram Raghuvanshi
My Chevy Equinox was giving some problem. The RPM needle was not consistent and the engine was not revving up as desired and was giving jerks while running. It all happened after the vehicle got serviced a week ago. I called up the dealership and they gave me an appointment a week later. I could not do without the car so I just walked to Pleasanton Auto Tech and met with Ed. He asked me to drop the vehicle and that if he gets time in a day then he will check the problem. I left my car and to my surprise he gave me a call in the next two hours and told me that the car was fixed and I can pick it up. I went to pick up the car and asked him about how much I owe him? And he said “Nothing” as there’s only one pipe which was loose and his technician tighten it up, that’s it. ? I was really touched with his gesture and honesty. We then spent about 30 minutes chit chatting. They have a really good setup with super experienced technicians around. Would highly recommend!!! Thank you so much Ed and team! ??
-
March 2023 by Vikas K.
My car is making a knocking sound on the left side under the fender. I took it to Pleasanton Auto Tech and have them diagnose it. They are very responsive and did the diagnosis with out any charge!! Even showed the area under the car which they believe could be the cause and suggested the replacement to fix it and provided a detailed diagnosis.I will be definitely returning back for regular oils changes in future.
-
April 2022 by Laura D.
Honest ED! I took in my truck and Ed was not only reasonable in pricing, he made me feel comfortable with getting the work done. And he DID try to sell me things I did not need. He was even supper respectful of me time. He told me it was going to be 2 days and he was finished in a day and a few hours. I could NOT be happier with the work I WILL be going back.
-
January 2022 by Hope N.
My previous mechanic retired and it was so hard for me to find a good mechanic, someone I can trust and economical. I went through a few bad apples before I found Pleasanton Auto Tech. Ed is very trustworthy. I've taken my car to him several times and Ed was able to diagnose it and I walked out not paying a dime. He didn't charge me anything for his time. He is reasonable, and reliable. Glad I was able to find someone just like my previous mechanic that I had for the last 30 years.
-
November 2021 by C B
Absolutely the best combo of price and service in the East Bay. I won't go anywhere else.Services: Brake service & repair
-
November 2021 by Elham N.
supper easy, supper fast and a great professional work, thx Ed for making it so easy. I used to go to BMW service, paying way more and realizing most of the services I need is not covered by the expensive package and promised they had sold me! Ed covered all of our services in one appointment and less than 2 hours. Strongly recommend him for all of your auto services. Give him a call to save yourself time and money.
-
September 2021 by Alec
My experience with Ed's and Bob's bussiness is rather limited and simple - flat tire repairs. Some time ago for Lexus, and today for Tesla. Both times service was quick, professional, and easy going. They know how to put Tesla to a tow mode to lift it up (small thing, but still sayng something). Moreover - Ed inflate my tire near our office where Tesla was left overnight, so I can drive to the shop wihout waiting for a towing company. We chatted about Tesla peculiarities and repair delays while compressor was running.And final touch - Bob did not charge me a dime for flat tire repair (I do not kow why, and they've declined coffee offer from me).Hey Ed, Bob, and young mechanic, who did the repair - you've made my day! Good luck with your business!
-
July 2021 by Shawn F.
Outstanding customer service. Needed someone to check an oil leak on very short notice. Ed made time to address my issue, first thing the following morning. Can't say how refreshing it is to work with someone who is flexible and response.
-
June 2021 by Gene M
My experience with Ed's and Bob's bussiness is rather limited and simple - flat tire repairs. Some time ago for Lexus, and today for Tesla. Both times service was quick, professional, and easy going. They know how to put Tesla to a tow mode to lift it up (small thing, but still sayng something). Moreover - Ed inflate my tire near our office where Tesla was left overnight, so I can drive to the shop wihout waiting for a towing company. We chatted about Tesla peculiarities and repair delays while compressor was running.And final touch - Bob did not charge me a dime for flat tire repair (I do not kow why, and they've declined coffee offer from me).Hey Ed, Bob, and young mechanic, who did the repair - you've made my day! Good luck with your business!
-
May 2021 by Gene M.
My experience with Ed's and Bob's bussiness is rather limited and simple - flat tire repairs. Some time ago for Lexus, and today for Tesla. Both times service was quick, professional, and easy going. They know how to put Tesla to a tow mode to lift it up (small thing, but still sayng something). Moreover - Ed inflate my tire near our office where Tesla was left overnight, so I can drive to the shop wihout waiting for a towing company. We chatted about Tesla peculiarities and repair delays while compressor was running. And final touch - Bob did not charge me a dime for flat tire repair (I do not kow why, and they've declined coffee offer from me). Yelp could delete this review as being not realistic, but - hey Ed, Bob, and young mechanic, who did the repair - you've made my day! Good luck with your business!
-
March 2021 by MAVERICK434 DICE
Great people and customer service. Would recommend to anyone In need of Auto service!
-
January 2021 by Scotty H.
Over charged for services they didnt fir services theyended up not fixing/providing. But still charged the man hours for not fixing my car
-
March 2019 by Jennifer M.
I can't say enough good things about Bob! I had an unknown issue with my truck, and it wouldn't start. Got a battery jump from AAA, but it still wouldn't start. I called Bob, and he said he was fully booked and couldn't take a look for another week. I was concerned my truck may be towed away because my truck was parked on the street, in a part of town that limited parking hours during the day. Bob allowed me to have my truck brought in early, so I wouldn't have to worry about the street parking. Now, here's the best part: my invoice was actually LOWER than his initial estimate. LOWER. I've owned cars for 20 years and this is the first time I ever paid less than I was expecting. As a matter of fact, I was certain something like that was an Urban Legend. I would give this business 100 stars if I could. Bob is professional, communicative and super nice. If you need a great, honest mechanic, look no further. Trust me!
-
October 2010 by Jeff Safire
Get a 10% off smog check coupon at !