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June 2023 by Surinder S.
I have been coming to Pleasanton Smog and Repair for the past few years and have noted nothing but pure honesty and excellent customer service. They have been caring for my Range Rover Sport. Jake and his team are up front and honest about costs, diagnoses and treatments. They are always on time and communicate well with their clients. Their prices are competitive and you certainly cannot beat their customer service. Highly recommend their business!
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February 2023 by Ronnie C.
I would recommend Superior Autowerks to anyone in the area looking to get work done on their vehicle. Everyone in the shop is very professional and their prices are extremely fair. My entire family goes here for services on our vehicles and we don't have one complaint.They took the time to make sure I knew exactly what was happening with my vehicle and when to expect it to be ready. I've visited a few shops in town and to me they are the best.
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February 2023 by BarrelnTrigger
Kinda pricey but man, they do good work and are very professional!
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December 2022 by Sylvia Kang
Superior Autowerks is awesome. Super trustworthy, diligent and will make sure your car is fixed right!. We love this team. I bring both of my cars here for all service.Services: Emissions testing
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December 2022 by Mr. W
They had a price revision when comparing to my last visit with oil change (+33%) They also changed name to Superior Auto.
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November 2022 by Jun T.
As a multiple times return customer, I like to mention why I bypassed good saving coupons ? Why I chose drove a long way here? It all Because, this shop is not only reliables, people works here are super super professional & friendly, they also kept appts time very well too. Yes, I 100% recommended this shops to everyone.
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November 2022 by Elise Greenaway
Always amazing service! Jake & the team always treat you like family and make sure all your needs are met. I never have to worry about being ripped off- we have gone to them for years and they are always honest and up front about what we need to have done and what’s optional. Highly recommend!Services: Oil change
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November 2022 by shayla jacobsen
my entire family have been coming here for services and repairs for all of our cars for years. They are one of the last honest mechanics around and they are friendly too. We won't go anywhere else. Give them a try, I promise you won't be disappointed.Services: Auto maintenance
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October 2022 by korrina parker
I cannot say enough good things about this business. Every person here was very caring and responsive. My brake line got cut while driving past Pleasanton (it's a long story ?) but these guys seriously saved me. Heat wave and a holiday weekend but they got the job done. My car brakes are repaired and they even test drove it for me.
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June 2022 by Judy L.
I've been a loyal customer for over 10 years because this business continues to evolve to create a great customer experience. 1) They use caller ID technology to bring up existing customer profiles, so before you can even say "hello," they know your name, car, and last time you were in for service. This was so convenient because it saved me time from saying and spelling my basic information to get scheduled for service. 2) They use text messaging to communicate with customers. I am constantly in work meetings and appreciate that I can just get notifications or communications via text message instead of playing phone tag to get updates or make decisions. 3) Inspection reports are provided in a web link sent by text, with photograph evidence of a thorough step by step inspection. 4) I've gotten estimates from about 5 other repair shops closer to me because I've now moved about 30 minutes away, but Pleasanton Smog & Repair's prices remain consistently competitive. As an example for my car's Service B, M&N Danville quoted me $1550, the car dealership in Pleasanton quoted me $850, the car dealership in Fremont quoted me $550, a small local shop quoted me $295 but had a 5 week wait, another big name shop quoted me $350 but had a 3 week wait. Pleasanton Smog & Repair quoted me $320 and got me in immediately. 5) I know I don't need to bother with coupons because Jake will tell me what deals are currently available amd automatically apply them them to my account. Not to mention, he even discounted my service more than he quoted me... just because. I ended up paying $300 for Service B, which was $20 less than what he quoted. 6) Oliver (the shop dog) is the friendliest fur friend and cheers me up just being in his presence! I always bring my dog just to socialize with the shop dog. 7) I arrived 15 minutes before the shop opened and the guys next door helped to take my keys in and send me on my way so I didn't have to sit in my car and wait. 8) Honesty and integrity. I once deferred a brake service because I wanted a second opinion, only to return because I other places tacked on a few more "issues" in my diagnostic. Not once did I ever feel pressured or guilty. Not once did I ever have issues after a repair service, which I tend to have with other shops. 100% recommend Pleasanton Smog & Repair for all the reasons above. The guys there are incredible and so wonderful to work with for over 10 years. 10 out of 5 stars!
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May 2022 by Yvonne Awai
Jake and his crew are very thorough and professional! I totally trust their advice and recommendations for my vehicles.
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May 2022 by Enaida H.
My new go to shop for my cars needs! Great and reliable technicians with very reasonable prices.
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April 2022 by Natasha S.
Needed a smog check and called a few places. Pleasanton Smog and Repair picked up right away, had very fair prices, and great walk in hours. I was able to walk in at 4:40 pm and Steven was kind of enough to take me. The whole process took 10 min at most. Great service at affordable prices!
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February 2022 by Gregg Matthews
Very helpful service center Very satisfied with the quality of service
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February 2022 by Sunish Shingare
Very professional. I went at my appointment time. They gave an estimate of 45 mins and my car was ready much before that.
