-
August 2023 by Sumanth J.V
Needed to buy a single stamp and they had a 100% markup and charged me a dollar for a 50cent stamp. Was unfortunately in a rush so just paid it. Careful of their pricing.
-
August 2023 by Elizabeth
Friendly staff that actually pay attention, unlike UPS store! Don't make you wait in line to drop off already labeled packages!
-
August 2023 by Marcus Edwards
They lose packages close early make you waste your gas non refundable time non refundable I pay to get service until said closing time as you are running a business on a specific time basis stick to it I've gone at least three times where they close early screwing me not good that's bad business
-
July 2023 by Jimi B.
This mail service is fantastic! Kind and extremely helpful and go above and beyond with their customer service!I am so glad I used them to forward my mail after I moved out of Pleasanton! They are very communicative and helped me understand my best options for forwarding my mail!
-
March 2023 by Emily S
I've used this store to get things notarized and do finger printing for a background check and get good service every time. Whenever possible I use them now to do the UPS returns for Amazon as well because they're such nice people.
-
March 2023 by Rachel A.
This place is fast and the location is convenient. There's always parking and the people are friendly.I did have one very bad experience here with this Indian lady with curly hair. I didn't catch her name. Usually I'm in and out in 5 minutes or less. when I got there there were 3 people waiting in line. I waited for 10+ minutes while she helped one person. The people in front of me seemed very agitated from what I'm guessing was already a long wait.Finally the lady offers to take the package but informed me I won't get a receipt. I told her I understand and was ready to hand it over. Then she started talking to me like an actual child. It threw me off so much. I look younger but I am indeed a full grown adult who is not a 5 year old. She continued to explain how a postal annex works even after I told her I came there regularly. As I was leaving I needed to take a picture of the package at the post office and she politely explained to me how to take a picture too. Still I had a good experience with everyone else and every other time. Would recommend
-
November 2022 by Candice F.
We needed a notary on short notice over a weekend, and our neighborhood Postal Annex was there to provide the service that we needed. While their hours are reduced on a Saturday closing at 2:00 p.m., I was able to get a quick confirmation of their service and opening hours with a quick phone call, and when I arrived service was immediate and friendly. I even got to take advantage of their Yelp notary service coupon which made it a great deal with pleasant customer experience. I highly recommend this Postal Annex for notary service.
-
October 2022 by Amm M.
We came here for notary services and had a great experience! Thank you so much for the wonderful service!
-
September 2022 by Mahesh Hegade
Good place to have a PMB. Sometimes people forget to include my PMB number while mailing items. I have consistently observed that the people who handle mail and packages here go through the trouble of matching my name against PMB and correctly storing my items. I appreciate such attention to detail and thoughtfulness. I hope they keep up the good work.
-
September 2022 by vikram kalkunte
Rip-off pricing. They wanted $101 for next day AM FedEx envelope shipping. FedEx office center or online price is $52. I checked with actual dates and addresses
-
August 2022 by Keshav S.
Extremely great service...lots of stuff to do with and even in less price...went for PP photos which were very clear than the other stores and even they have mail boxes there cheaper than others highly recommending for all the stationary purposes and much more.
-
July 2022 by Shawna J.
Only reason I don't give this business one star is because it's nice and close to where I live and I can do a few things quickly through them without having to drive across town to FedEx or another UPS store. However... There is only been one visit where I received decent customer service/help from an employee. Every other time I am met with contempt, rudeness and smugness. (Not that I'm really going there for the customer service, but still) I use this location when I need to drop off an Amazon return which requires a QR code to get scanned in for the return. I've done this on several occasions without a problem. Just today, the woman behind the counter refused to do it. I ended up having to get back in my car with a cranky, crying baby, just to drive across town to the other UPS location to do my drop off. Pretty sure this is a privately owned small business which I love supporting as I'm a business owner myself, but treating your customers like garbage is completely uncalled for. Definitely won't be going back.
-
April 2022 by Larry Durham
We’re in the process of moving from the Southeast and found this business for our notary services. We had a very pleasant, professional and thorough experience! We’ll be back and will point others to this business. Thank you!
-
March 2022 by manu s.
They will accommodate any package (ups, usps, fedex). The people are very nice and always smiling willing to help. Furthermore fast quick
-
March 2022 by Hoyoon H.
Quick labeling for FedEx and UPS packages. All-In-1 postal shop for domestic and international mails. (I've been to multiple stores and noticed only a slight rate difference).
