Prim Boutique, located on Main Street in Pleasanton, offers a curated selection of stylish apparel and accessories. While the store features a good range of products, some customers have expressed concerns about the quality of the fabrics, with many items being made of synthetic materials like acrylic or polyester, rather than natural fibers like wool or cashmere. The pricing at Prim Boutique has also been a point of discussion, with some customers finding the prices to be a bit high, especially for the perceived quality of the items. However, others have noted that the prices are comparable to those at larger retail chains, and they appreciate the opportunity to support a local small business. One of the standout features of Prim Boutique is the "hat bar" in the back of the store, where customers can customize their own hats with various decorations. This unique offering has been well-received by many customers, who have enjoyed the creative experience. The reviews of the store's staff have been mixed, with some customers praising the friendly and helpful nature of the employees, while others have found the level of customer service to be inconsistent. The store's return and exchange policy has also been a point of contention for some, with customers wishing for a more lenient policy that allows for full refunds rather than just store credit. Overall, Prim Boutique appears to be a charming and well-curated boutique that offers a range of stylish products, with a particular emphasis on accessories and customizable items. While the store may not be a perfect fit for all shoppers, many customers have found the experience to be enjoyable and have expressed a desire to return.
I just love this place. I just popped in today because I wanted to treat myself. They have a great selection of great stuff. But my personal favorite part of Prim are the people! Marissa and Stevie are so sweet and helpful. Can't wait to go back in!
August 2023
Primm is such an amazing place!! Always the best time!! All the girls there are incredibly sweet!! It’s so welcoming!! Prices are great!!! I’ve been shopping here since they opened & I’ll always support this place!!
April 2023
I love this store and it's staff, they are all so friendly and helpful. They have such a cool variety of clothes and prices. I just started shopping here and am so disappointed I haven't gone in sooner. I have nothing but positive things to say about the store and staff, very welcoming and willing to help. A+ ladies!!
