Raley's Pharmacy in Pleasanton is consistently described as the best and most well-run pharmacy by its long-term customers, with many using its services for over 10, 20, or even 27 years. Reviews highlight that it is efficient and popular, with a highly professional and caring staff. The team, including specific long-serving employees, receives frequent praise for being friendly, attentive, pleasant, responsible, and knowing what they are doing. They provide personal service, remembering customers' medications and health details, and offer detailed attention to needs, including watching for drug interactions. Customers feel they matter and appreciate the staff going the extra mile. The staff also earns bonus points for maintaining safety measures like masking to protect patients. However, a significant point of criticism is the pharmacy's reduced hours, which are seen as a challenge and not customer-friendly, making it difficult for working people to pick up medications. Customers express a strong desire for management to reevaluate and extend the hours for better access. While the pharmacy is part of a full-service grocery store with a good variety of items, the feedback focuses overwhelmingly on the exceptional, personal care provided by the pharmacy team itself.
Consistently friendly, professional, and efficient. Nice people who really know what they’re doing. Serious bonus points that they all still mask in order to protect their patients.
July 2022
This is a highly popular grocery story near downtown Pleasanton. It has good variety of regular grocery items plus some seasonal and sports items which are not available in other big chain grocery stores. The prices are a little bit on the higher side which could be a deterrent when shopping for regular grocery items.
March 2022
after lunch, we went shopping at Raley's This is a full service grocery store , There is a good meat and produce area.