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December 2023 by Teresa Coronado
I have received nothing but horrible service over the last 2 weeks. No follow up. I have made numerous phone calls to get an atm issue resolved. No one can tell me why I had an issue. No one has been able to offer any resolution. They don't know why the transaction was rejected and they can't tell me how to resolve it or how they can resolve it. Horrible, horrible, horrible, service.
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November 2021 by Beto P.
They're are always super helpful with our needs and go above and beyond to make sure our bank needs are met. They also offer some of the best vehicle loans in the market.
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July 2021 by Earl B.
I'd like to take a moment to acknowledge several employees that I have had personal interactions with that I think deserve recognition. I have been a member of the Police Credit Union for several years now and Nelly Iran, Janice Reudy, Gabriela Guerrero have all with prompt information and documentation have saved me much time and money. I'd also like to give a special shout-out to Leila Perreras and Darlene Hong. The unbending support they provide my organization and me personally has not gone unnoticed or unappreciated. I look forward to continuing our working relationship. They make you feel like more than just a member. Kudos. I'd also like to say the new online app is great. It is much easier to navigate and conduct business. Thank you PCU.
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November 2020 by Anna M.
Been my bank for the past 27 years! I have a credit card and a auto loan with them. Excellent service ALL THE TIME! Plus whenever there is questionable activity in my card, I immediate get a call! Love this bank!
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October 2020 by rosa fahimi
Thank you! My phone called to the police credit union was a great experience thanks to the amazing service I received from one of the team personnel who were super helpful and very knowledgeable about my business and requests. Thank you Sammi!!
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January 2020 by Sarah F.
I've had some complications with my account and employee Sangeeta Prasad has been nothing but kind and helpful. When I arrive at the branch she even says hello to me by my first name, that's how often I have stopped by and she has provided her services.
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May 2018 by Candy Chambers
After paying off a huge $$ line of credit. Requested to close account & they charged an additional $10 to process. Greedy company! Will not be a return customer.
