-
April 2024 by Artillery75
I recommend the Italian #16. Delicious. These guys know how to make sandwiches. This location 5 star
-
April 2024 by Bristol Chan
Togo's sandwiches are really yummy especially the turkey and cheddar sandwich, the french dip sandwich, and the, pastrami sandwich. ?
-
February 2024 by Fredrick Wilson
Terrible customer service . I was accused of stealing a drink and a bag of chips that I had already paid for . Not appreciated at all! I will not recommend coming to this location. Staff seems unhappy and they don’t want to be bothered with the guest. Felt like a burden the moment I walked into the location; being accused of stealing isn’t right! The guy literally told me “make sure you don’t do this again “ as if I’m not a grown adult who just paid for my meal. I used to work for togo’s, this level of service is truly disappointing!
-
October 2023 by Jasmine K.
Togo's in general has gone downhill in recent years but I've never had a worse experience than at this one. We placed an order online (for about 45 mins away) and when we arrived we were told our sandwiches had been ready for over 30 mins but one was supposed to be a hot sandwich so it was made on arrival so we still had to wait another 10 mins for that sandwich. When we finally got our food to the car we realized we didn't get any napkins so I went in to ask for some and was told there were napkins in the bag(which there were not) and when I informed him that there were no napkins in the bag he insisted there were and would not give me any napkins. The situation was already annoying so we just went on our way. Upon arriving to our destination we realized one sandwich was completely incorrect including the size so we paid more for a large but only recieved a regular. Since we didn't have time to go back to the location we reached out via the togos website and the person who reached out via email wouldn't provide a refund but offered to provide a gift card for the cost of one sandwich however the gift card was never sent to us. Customer service was horrible and we'll never be visiting that location again.
-
September 2023 by Susan B.
They don't have salami anymore, which is bad. I got the meatball sandwich which was ehh. The meatball itself tasted like a pre processed meat. Next time I'll just go for the turkey sandwiche.
-
September 2023 by Jennifer P.
Togo's used to be our go to place for sandwiches, over the years there's been so many other choices, and we have felt like Togos has been in decline for many years. Today I went back and got my favorite sandwich, the #9 pastrami. It was basically a lettuce sandwich. No way like their traditional original pastrami. I know they go by weight, but maybe they started weighing the sandwich after piling so many vegetables on it, that you end up with a tiny bit of pastrami. I ended up piling what pastrami was on it into about five or six bites, and threw the rest away. basically threw away $17. So sad they have gone downhill so far, but happy there are other choices around now for a good sandwich. Farewell, Togos, it's been nice.
-
April 2023 by Jeanette O.
My favorite sandwich shop! I live in Pleasanton but get my hair done in Oakland. One day I stopped in to pick up a Turkey sandwich for my stylist! Let's just say I now do it every time I get my hair done because I couldn't find a better place! Staff is clean fast and polite. Only two people working on Wednesday but one person made sandwich exactly how I asked for it and the other person who did not have a customer rang me up to make things even faster! Common sense is rare these days it's nice to know TOGO'S had it!
-
March 2023 by Joseph Hurley
Best pastrami sandwich in the area
-
February 2023 by Amelia Mora
Worst sandwich I have ever had! I ordered a classic ham and cheese on sourdough. I could not even chew the bread, it was so rubbery. I had to toss the entire sandwich. Never again!
-
February 2023 by John V.
I Love togos! This specific togos has nice employees who are very friendly. Sandwiches are fresh. No complaints at all!
-
May 2022 by Benny L.
THIS RESTAURANT REGULARLY ENGAGES IN FRAUD. In particular, it's a two-man tandem that is almost always there when I've gone in. Since COVID, I have experienced the following: 1. Two instances of terrible, rude and impatient customer service. 2. Two instances of seriously low quality good -- one time the bread was totally stale (two 9" sandwhich's worth) and the other time the lettuce was wilted and slimy. 3. Two instances of absolute FRAUD. These two a-holes said their soda machine wasn't working so they couldn't give me a glass for water. Then I on both occasions, I saw them go there and get water from the same machine, with nothing else having changed. 4. Two instances of MORE FRAUD. Twice they pretended to take down my rewards ID and both times they handed me back a receipt, shoved into the bottom of the bag, that showed they didn't bother adding my purchases to rewards. These two guys are f----g as-----les. On a good note, Togo's online customer service is great when it comes to the rewards fraud. As for disciplining these idiots somehow, that does not appear to be the case.
-
May 2022 by Kristina G.
This is the worst Togo's experience I've ever had. I ordered a Santa Fe wrap for delivery and the wrap came all unwrapped. If I would've wanted a salad I would've would've ordered one! Whoever wrapped it really didn't care at all. There was too much guacamole on it and not enough Santa Fe sauce. I always order the Santa Fe wrap off of Snell avenue and it's the best. I'm very disappointed, wish I could get my money back.
-
October 2021 by Michelle G
Amazing sandwich
-
August 2021 by Sarah S.
This is the second time I've come here as I like their sandwiches and is convenient since is close by my work. I will not be returning however, as I question their cleanliness and safety practices. I watched the gentlemen make a woman's food, use the register and handle the money with the same gloves on and proceeded to attempt to make my sandwich without changing his gloves. I asked him to please change his gloves and would if stopped him if he grabbed the same piece of bread he had in his hand with those dirty gloves on. I am disgusted honestly.. If I witnessed this basic lack of care for safe practice in front of my eyes, it makes me wonder how thwy are preparing food behind the counter throughout the day.
-
July 2021 by David Hicks
Hello! I just ordered from your store via DoorDash and two items were not delivered! How is that possible? And this is not the first time this has happened. I love Togo’s but you make it tough to do so.
