Truck Rental in Pleasanton, CA

“Had a hitch installed and it was quickly done. James helped me out, and everything went well. It took about 45 mins and I was able to wait in the store since they had a table with some chairs and wifi. Everyone was really nice.”

“This is the best uhaul store I've been to. Everything went quickly and smoothly both on checking in and returning equipment. This location is out of our way as we have several uhaul's that are much closer, but this is our new go to uhaul store!”

“Absolutely amazing experience working with Enterprise team of professionals - NIK & Thomas. They understood the needs of the customer and found the best solutions for everyone in my team to be happy. We can not thank them enough for being such amazing professionals - with tremendous product knowledge, experience, customer focus, and customized solutions they provide. You guys are GREAT and me & team wish you the very best for a wonderful future. You are the real GEMS for Enterprise Corporation and I hope you are rewarded for the kind of work both of you do for your customers. Good Luck and keep up the great work you guys are doing”

“It's a big facility. They have storage, packaging materials and everything you need for your moving needs. Fairly decent fleet of vehicles. The vehicle we got was already abused but well maintained. The check-in line at the open was long and they need more staff to handle that rush. On return my payment plan was changed to the one which saved me 10%, that was a pleasant surprise. I will be renting from them again.”

“I picked up a UHaul truck from this location recently. The owner gave us the keys to our truck and just told us to go outside and find the truck number that matched the number on our key. He didn't walk out to the truck with us. Turns out there was damage to the truck already and I ended up having to pay for it. I got the Uhaul home and loaded it up- I didn't sleep that night because I stayed up all night outside with the Uhaul to make sure nobody broke in or damaged it. When I took off, I paid for gas at the pump to make sure the truck was never left unattended. When I turned the truck in (at a different location) they said there was damage to the truck that wasn't there before. Even though it was already there, the other Uhaul had pictures to compare it that weren't up to date. Where that damage didn't show. So I was charged $290 additional to pay for this damage that was not my fault.Update on this review:Today somebody from Uhaul called and followed up on my review. They understood that I didn't cause the damage and refunded me the charges for the damage. That was pretty terrific! This leads me to believe it was truly an honest mistake and all is well that ends well.”

“Wow. The customer service was absolutely fantastic. The woman that was there had such a great personality and her customer service skills were impeccable. I would recommend this place as they will go out of their way to help you. The truck rental was clean, sanitized and great condition.”