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August 2023 by Paul Jacobs
Mike is an excellent mechanic, wheel builder and designer. He has creative solutions for most any "problem" you throw his way. He understands how important your bike is to you. Give him a heads up and he will get you back up and rolling very quickly. He's a real mensch!
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March 2022 by Immo C.
Best Bike shop in Marin, bar none. Mike is a crack bike mechanic, bike connoisseur, and a great guy, too. I have been taking my 40+ year old titanium mountainbike to him for the past 10 years because he was always able to repaired, find parts for and tune it perfectly. His prices are very reasonable and his turnaround times excellent. He never over-promises and is true to his word. Thank you, Mike, for the many things you have done for me and my trusty steed.
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December 2021 by Jon B.
Love my bmc monstercross. Mike's designs are perfect for me. I admit being a bit of a retrogrouch who lives skinny steel tubes on my bikes. Keep it up Mike. If you're reading this and have a chance to get yourself a Black Mountain, go for it!
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November 2021 by Nakia Webb
Bought a bike here and it completely fell apart. Staff was super unsupportive and super unfriendly. Never have I quit a hobby I was interested in starting just because someone treated me this poorly. This was it the first time
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April 2021 by Piers Barry
I went here after my DI2 battery ran out of charge 5 miles into a 90 mile ride. The owner, Mike, kindly allowed me to recharge my bike for the rest of an epic ride and wouldn't allow me to buy him lunch or a 6 pack. I bought some Clif Blocks (salted watermelon in stock here and awesome). I really appreciate his kindness and character. Prices are the same or less than any other bay area bike shop. No gouging here as alleged by another reviewer.
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April 2021 by FM
I was on a ride from Berkeley to Cazadero and broke a spoke. The dude working there offered little to no help. I had to slow roll my way back to Fairfax where Sunshine Bikes took care of me. I've heard some good stuff about his frames but it is unfortunate that I had to experience that kind of interaction...would not recommend.
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February 2021 by Chris M.
Mike is a fantastic bike builder and mechanic. He won't talk your ear off about his bikes - you can read about them on his website. He won't upsell you on components - you can make your own decision about whether you want to pay more to upgrade from good to great components. He won't rip you off but he also won't sell you anything that's not good - if you're looking for cheap stuff you're in the wrong town, let alone the wrong shop.
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October 2020 by Peter S.
My favorite bike shop by far - Mike's great & the shop's great - I hope to have another bike built up soon!
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October 2020 by Collin Massey
Over the years I've purchased many things from Black Mountain: a bike, wheels, a shirt, even a nice metal pint cup. All have been great. But I continue to utilize this shop because the owner, Mike, puts in the work. He doesn't take shortcuts and takes his work seriously. My bike is as important as my car and Mike feels that. The wheels he built for me ten years ago are just as solid and straight as the day I got them. This is bespoke craftsmanship. A diamond in the rough.
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October 2020 by Kenneth E.
Great shop. Reasonable prices. Expert bike mechanic. We're fortunate to have this shop in West Marin. Mike is a real pro.
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October 2020 by Chris F.
I've shopped at a LOT of bikes shops and bought my share of bikes and accessories, and it doesn't get much better than Mike at Black Mountain Cycles! If you're looking for a down to earth, honest shop that rides what they sell, this is the shop for you. I own two of Mike's bikes and about to order a third. Great customer service, expert knowledge, and no nonsense attitude that is hard to find in most places these days. Kudos to Black Mountain Cycles, I just wish I lived closer!
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October 2020 by Joe C.
I own on of BMC's road frames and it's a great bike. Mike has a long history working in the bike industry and knows quite a lot about what details and features come together to make a bike ride so nice. This is a unique shop with a well-informed proprietor. I hope to ride one of his road plus frames soon. Thanks Mike!
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October 2020 by Philip W.
Highly recommended. Super shop and super guy. I've been in here a few times to buy things or just marvel at his bike collection. He's helpful and knowledgeable, and I appreciate getting some high-end vintage parts at non-collector prices that are are in daily use on a couple bikes. I recently ordered a custom-built wheelset from Black Mountain, and Mike was emailing with me on Sunday night about specifics. I'd cal that above and beyond (thanks!).
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October 2020 by Jenny O.
Mike and his shop are a local treasure. Many of my dear friends ride and love BMC bikes (I really should get one, too!) It's always a pleasure to stop in when I'm in the area, or just read his blog and posts on IG. Thanks for all that you do for the cycling community, Mike!
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October 2020 by Tim O.
Mike knows how to make practical, affordable bikes that will stand the test of time. I contacted him about buying a frame set out of state and he was great to work with--even helped me sort out a few component compatibility questions despite not selling me the parts. He runs a shop I'm proud to support.