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May 2023 by Michael Shamblin
Picks and chooses what he wants to do beware looking for easy money and cheap cheap repairs that he can over charge you on!! What a shame
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March 2023 by rwboyle1
Great he was able to figure out the problem in my truck and fix it.
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January 2023 by April bell
Paid the same price as the larger tire store to try and help local business and got sent away with my old tires??? Now I have to pay more and drive to get rid of them.? Going to Placerville next time....Service: Tires
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October 2022 by Tara Wood
I am currently evacuated from the Mosquito Fire. Staying with a lovely family in Pollock Pines for the last 2 weeks. Coming from Foresthill, I was use to the small town hospitality. However, Pollock Pines is on a WHOLE new level. My brakes were going out and needed to be done very bad. Being evacuated i was on a very limited budget. The wonderful people at Napa Auto Parts got my pads for me at an UNREAL cost (Bless their hearts) and then they got me in touch with John. The owner at Pony Express Service. he was closed Sunday. But he took time out of his day and met me at his shop 30 minutes later- Quoted me a very LOW price to change my pads. He took such good care of me and my son. And this man left such a lasting impression on my boy this last weekend. John restored my faith in humanity this day. And taught my son a very valuable lesson indeed. He communicated and played with my son the whole time and had my brakes done in record time. I will always remember this day and the kindess i was shown by these wonderful people and this wonderful community.
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August 2022 by Kris K.
Tom is very straight forward and honest. We broke down in the mountains and couldn't get anyone to tow us. Tom came out and went out of his way working until late in the evening.
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August 2022 by Todd Mozer
This guy saved us on a road trip. It was after hours and he was kind enough to tell us to come by. He assessed the problem told me he didn't have the parts but jury rigged a solution to get me home and only asked for a $20! Superbadasshonestdude!
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February 2022 by April Harvey
Went in with a break pad and rotor change. Respectful and honest service, he took a look at my back breaks and said they didn't need a change yet when he coulda made an extra buck. Highly recommend. ?
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November 2021 by M. Diamante
I will be taking my vehicle in this week. I’ll let you know how it goes and how my car turns out. So far, i just dropped in on them at the close of business hours. Treated with courtesy and genuinely listened to my concerns. Fair price quoted for a complete interior/exterior package plus additional buffing, clay bar and headlight restoration. Stay tuned for the final verdict.
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June 2021 by Brian Parlin Sr. (Grandpa)
The quote was a bit pricey for me. Definitely more than I expected or could afford.
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September 2020 by Cindy Perez
We had an accident and couldn't get any tow company to tow us back home *150 miles away. He was extremely honest and offered us two ways to resolved our dilemma. He hauled my car all the way home. Thank you for helping us out on your day off. Extremely appreciate your service.
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September 2020 by Sean Finn
He's always been available and willing to help, exhaust or tires,
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February 2020 by Patty Brown
Very nice and helpful. I will definitely use Pony Express Service in the future.
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June 2019 by Stephanie Kiger Gabler
Fast, friendly and fabulous gifts!
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March 2019 by Crystal Fortner
Im sitting in front ot their shop I've just been hit and run and the owner comes out threatening me and screaming. I was asking for help to push my car out of the way and he freaked out on me. What an indecent human being. Im a woman, stuck in the snow, and hes screaming at me. Would never recommend.
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November 2018 by Beth McDowell
Very nice store, great experience. Look forward to doing a little shopping when we have more time. Definitely will be back. Thank you for your help..
