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January 2021 by Nan W.
Shawn was great. He showed up on time. He confirmed what we suspected, ie that Leaf Filter located in Natomas had lied to us about the condition of our gutters. Leaf Filter claimed our gutters were "rusted" and needed to be replaced. Meaning the cost of their project was then about $9,000. Way too much, of course. A total rip off. Dont use them! We then chose Shawn's company (Oct 2020) because of the great reviews. He finished the work in one day for a far more reasonable cost. All except for one end piece. Shawn said he had to find the right piece and then come back and put it in place. This should have taken .... maybe 2 weeks tops. And now its early Jan 2021 and no end piece and no Shawn. Despite several attempts, Shawn was unable or too busy to get it done. And then he stopped communicating at all. We would have been happy if he had just told us how WE could get this missing piece ourselves. Ah well. Now, I have read several more recent reviews where Shawn seems to have not delivered the customer service earlier reviewers had mentioned. One thing Shawn did tell me was that he had suffered several significant losses at that time and he was having difficulties dealing with them. Understandable. And for all I know, he got Covid or someone close to him got it and the rest is history. This is why I gave him 3 stars and not one star: We were pleased with everything except for being ghosted and being stuck with an unsightly gutter at one end. That we see every day because of where its located.
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December 2020 by Glen W.
I reached out to Shawn Wrigley (owner/operator) via Yelp to have my gutters cleaned and gutter guards installed. His estimate for the job was significantly lower than his others so I accepted. Shawn scheduled my gutter cleaning for October but he never showed nor did he notify me of cancelling. Upon contacting Shawn, he said he was having phone problems and rescheduled the gutter cleaning and gutter guard installation for November on 2 separate dates. Once again, Shawn was a no-show for both appointments and never called to cancel. I tried several times to call Shawn but he never answered and his voicemail box was full. I then tried texting as well as sending messages via email, Facebook and Yelp but to no avail so I finally gave up. Several weeks later, out of the blue, Shawn sends me a message via Yelp saying that he took some personal time off and offered me a 15% discount for the inconvenience. I decided to give Shawn one more chance and accepted his offer. He scheduled my gutter cleaning for the following week in December and the gutter guard installation for the subsequent week. To my dismay, Shawn was a no-show for both appointment and never called to cancel. It's worth noting that Shawn's latest messages (sent via Yelp) were very incoherent and unprofessional in contrast to his initial responses on Yelp. I have no idea what's going with Shawn but based on my experience, I would strongly advise avoiding this company.
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October 2020 by Donald B.
Where are all of these good reviews coming from? I contacted Shawn for a repair to my gutters and he responded that he would love to help. A few days passed and I asked him if he had lost interest in the job. He responded by telling me that I had been scheduled for Friday afternoon. I thought it odd that he scheduled the repair without coordinating with me, but was happy he was coming. So, I cleared my schedule and waited from noon to 5pm. Shawn never showed up and never called. I reached out and asked if he had a reason for not coming or letting me know he had to cancel. I still wanted the job done, but have been met with silence. Not the experience I had hoped for based on all the good reviews.
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April 2020 by T L.
From start to installation he was fantastic! Had to put off install due to COVID-19 and he was understanding and rescheduled. Very informative about the product and very efficient with the install. Even repairs the gutters where needed. They back the product with a 40 year warranty.
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March 2020 by Elisabeth Eileen Churchill
my elderly mom and I gave Shawn a $270 down payment in Nov 2019 "to get on his calendar" for service Feb 12 2020. He said he was "that busy". By Feb 6 I called to confirm the upcoming appointment but no response. By the 8 I texted and called 2 more times but his phone messages were full and no text response. He did not show or call on Feb 12th.The address on his advertising has been for sale and empty since Dec 2019. So I hope he didn't injure himself but He's obviously NOT in business. And if he is I'd just like to get our $270 back.
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November 2019 by Kim T.
We couldn't be happier! Shawn was fair, honest, responsible, timely, and an excellent communicator. Thank you so much.
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November 2019 by Gayle D.
Shawn, owner and installer, returned our phone call same day. Gave an estimate the next day, and we were on his schedule to install the Leaf Baster Pro a few weeks out. He showed up on time, cleaned and flushed gutters and downspouts, resealed all seams, and installed the gutter guards all the same day. A very nice man, very professional and thorough worker. We highly recommend him. Mick and Gayle
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September 2019 by Samantha H Sweeden
Professional, great customer service, and personable are the first three attributes I think of. I have always cleaned my own gutters, it really is so time consuming and with the environment I live in sometimes twice a month. I saw Shawn at my neighbors house, I walked over, he showed me the gutter guards, took the time to explain it to me and I was sold. Shawn came and installed, he also was attentive enough to explain some issues with my roof. Got me in touch with a roofer now my roof and gutters look amazing and most importantly work amazingly. I had an issue with my down spout Shawn came over in the pouring rain and fixed it. Amazing customer service. I recommend the gutter guard specialist 5 stars.
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August 2019 by Rick F.
Shawn is the best. He's reliable, honest, professional, efficient and downright a good person. He was the only person who answered and returned my calls after calling six different gutter guard installers to get a inspection/bid. His price for the gutter guard installation was reasonable and fair. His price includes cleaning and resealing the existing gutters. He was very neat in leaving the premise clean after the installation. I highly recommend Shawn for your gutter guard needs.
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August 2019 by Mark Zygalinski
Showed up 10 min.early, repaired my gutters that the squirrels filled with debrie, resonable price. very happy & will recomend to all.
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June 2019 by Brett H.
I've hired Shawn multiple times. He does excellent work at a reasonable price. I wouldn't hesitate to recommend him to anyone.
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March 2019 by Mike V.
Shawn is very nice and as the owner he provides the quote and work which is nice His quote seemed like a good price. I havent had work done yet.
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March 2019 by L B.
Shawn responded to my yelp inquiry within an hour and came out to unclog our gutters that very same afternoon. He was very personable, honest, and knowledgeable. He provided recommendations that were cost effective (even though less profitable for him!) and he was very professional with his work and clean up. I would highly recommend Shawn to all my family and friends.
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February 2019 by Erica B.
I sent a Yelp message requesting a quote for a gutter cleaning in the evening after normal work hours and Shawn responded within a couple of hours that night and scheduled to perform the work the following morning. My clogged drains and flooded yard were resolved in less than 24 hours from reaching out. Shawn is very personable and his pricing seems very reasonable. The fact that he was willing to drive to North Natomas from Pollock Pines during a storm speaks to his customer service and reliability. Other vendors didn't even want to quote me if I didn't have any accompanying repairs. I highly recommend Shawn for your service needs.
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January 2019 by Sonia S.
Shawn from Gutter Guard Specialist is reliable, affordable and a pleasure to work with. He came on time the day the install was scheduled, and spent all day installing the LeafBlaster Pro on December 7th. He was thorough, went through the pros and cons and what to look for during heavy rains, to make sure the guards and gutters are working. He responds almost immediately, and available at short notice. He came out today (less that 24 hours after I called him) to fix a gutter that had some damage from something falling on it, and fixed it, and will come back to seal it. He really is a pleasure, friendly and reasonable with how much he charges. I recommend him without any reservation. Thanks Shawn!
