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June 2022 by Brian Parlin Sr. (Grandpa)
Excellent in and out service with no hassles. Just reserve a truck on your phone and the rest is easy at this location. Known as 13 mile post in Pollock pines.
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July 2021 by Noel Villalpando
I did my full reservation online for a 10' truck. The owner ended up charging me for 1 dolly, 6 blankets and insurance (which I did not requested or got). He also charged me for 2 gallon of gass after I returned the truck with the expected tank level. I'm glad I took pictures before/after to submit proof to Uhaul. Uhaul ended up refunding me for all these false charges. I suggest you take pictures before/after and look at your estimated recipt before you leave with the vehicle to avoid wasting time on the phone with Uhaul's customer support.
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September 2018 by Lucian Novosel
i rented here. the staff was very thorough, and when problems arose they were super communicative. i appreciate the service!
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September 2017 by Daniel S.
Just dropped off a rental and feel like I just got swindled. I had filled up the truck to the exact spot I picked it up at only half a mile from this location. Didn't realize until later that the person that helped me re-parked the truck on a hill facing downwards. Of course he tells me to fill it up more because the tank is just below the halfway line. I overheard the guy next to me having the same exact issue with gas and the same attendant. It's too bad there's guys like this misrepresenting their company.
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June 2017 by evan andersen
Nobody knew how to do a Uhaul rental when I got there, spent 45 mins in this busy mini-mart basically in the way of people just trying to buy gas. Owner bumbled through the process over the phone even though I had done all the paperwork online already. Trailer was not properly maintained and blew a tire, leaving us stranded for 3 hours on the side of the highway.
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June 2016 by frankie vargas
Best dealer in-town, well it's actually the only one in-town.
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April 2016 by r s
Very good experience will recommend to others.