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March 2024 by Michelle M.
The cashier in front was so rude when I picked up an order. She gave me a dirty look when I told her I was there to pick up an order and did not say a word to me, just looked me up and down as she handed me the order.
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March 2024 by Angry B.
Mexican lady worker decided it was time to put a pizza in when I was next in line... then was able to serve the next patron (mexican) in line after i paid with another mexican gentleman worker. She stared at me thru the window as I pumped my gas, because she knew I knew exactly what she did.... she didnt want to serve a black man/paying customer smh.
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January 2024 by Aah Wrr
This is the 7-11 with the worst service in the world. The store clerk here is very cruel. The service was very poor.
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July 2023 by Rose Clemente
Quick service and nice employees
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June 2023 by Debbie W.
Watch out if you cash in your lottery tickets here. I scanned them myself at one end of the counter and I had a $5, $3, and a $2 dollar winner. I took them to the cashier on the other side of the register and he said I had $5. I asked him how much he said $5.00 so I asked him twice and he said $5. I should have insisted that he gave me back my tickets. I had to be at work and did not have time to argue with him. Really rude guy he is ripping people off!!!! Read the other reviews!!!!
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May 2023 by E g
My father and brother had just purchased some water from across the street at the chevron gas station. They then went to 7-11 to get lighters afterwards, and were accused of stealing the water they had bought from the previous gas station. As my brother was purchasing the lighters, our father waited outside. A female clerk then walked up to my father who was outside, attempted to grab the water from him, exclaiming “you stole these”. My father and brother defended themselves stating to check the camera footage, and were then left alone. To add more context, this was after our family had left the viewing for our recently deceased grandmother.This stores’s employees are unfriendly and discriminatory.
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August 2022 by Jamie D.
Anil and the other Indian guy are by far the rudest people I have ever met in my life. I have came here on 2 different occasions and they have always been very aggressive and belittling to me each time. Anil was by far the rudest today when I decided to take in my scratcher as he yells at me saying he needs the barcode and I didn't know where to find it. He continues to scream at me. Literally the ticket was only worth 3 dollars. I would have rather took the loss then to be treated the way he treated me. I can't believe he has a job because there's no way he can continue to treat people like this and still be employed unless he is friends with the owner or is the owner. I will never return. Negative stars from me.
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June 2022 by C M.
Be careful if you are female, the male owner here harasses young women and came out to scream at me in the parking lot yesterday and tried to get another grown man to yell at me as well because I pulled over to look up directions on my phone and throw something away. I was about to get gas when he came outside yelling at me to get out of there - because I didn't want to flirt back with him when I was last here. I've lived around the corner for 25 years and he's always been very creepy and very hostile if you're a woman and ignore his advances on you. I left without getting gas or buying anything because he scared me to the point I was crying. Absolutely horrible excuse of a person.
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February 2022 by Frank A
All 711s I go to our very convenient and have a great selection of stuff.but this one needs work done to the parking lot. Inside was fine though.
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January 2022 by Katrina Chavez
The cashier, Ruben was a complete angel and just blessed my day by being himself. I'm thankful for this 7-11.
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November 2021 by JOE DERIAN
Friendly staff and very clean store.
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September 2020 by Rose A.
I stopped here after a hard day at work to pick a 6 pack of White claw, when I got to my destination I popped one open and took a sip and it was totally flat. I took the whole 6 pack back expecting either a refund or a replacement and the employee refused to help me, I never heard of such a thing I have sent back flat soda or beer and always been compensated in restaurants. I asked him to call his manager and he refused. I believe he most have been afraid because the manager and or owner walked in and at first I felt relieved because I thought I'd finally get this resolved. Instead he started screaming at me that it's a state law they can not replace the product. I believe that's up to the discretion of the owner, and as the other reviews already mentioned these people are greedy and rip their customers off. There is another 711 a mile down the road on Diamond Bar Blvd. You will get great customer service there!
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September 2020 by Eric Erazo
Employees annoyed almost like I'm bothering them at work when I ask for anything that requires any amount of customer service
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July 2020 by Angel S.
Staff is rude as hell, and they do not wear their face mask properly, is very unsafe .... not coming here a gain
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July 2020 by D.j. H.
The owner of this place is rude. I deliver through Postmates and had an order there of several drinks. The customer didn't pay it ahead of time but I have a card they issued to me to use for these orders. The guy refused to let me pay with the card(he didn't want to input the payment as credit). He kept telling me the card I had only worked for gas and I tried explaining to him that we don't deliver gas so it would work. After about a minute of calm back and forth I just explained to him that I'm going to just cancel out the order. It was at this moment he started screaming and cussing at me. Telling me that I'm wasting his money and I told him sorry but all I do is deliver food. He refused to listen and belittled me and my job. There were other customers there and they tried to say something to him but he started telling the other customer to F*** off and leave. The cashier looked uncomfortable and scared of the guy. Ultimately I just shrugged at him and left. I had work to do. The place was clean but under stocked. If you're swinging by this place just be careful of this guy.
