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January 2024 by Jorge
Thiefs, girl tried to force me to pay activation fee when customer service said call them and do it free.
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January 2024 by Artemio solis
They are very friendly and gladly help
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December 2023 by Angela Silva
They are very helpful for my sim not working and they fix it
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November 2023 by Marlene Garcia-Montero
awesome service!
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November 2023 by Dory Manuel
Thank you suset for your patience and your amazing customer service I been here multiple times with phone issue and suset has been always great wish it had more starts to rate this store. Dorothea
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November 2023 by Hal Ulrich
Suset is wonderful can't find a morehepful person or a nicer one!!!!!
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October 2023 by Denny Simpkins
Came in with a phone issue suset did a great job
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October 2023 by Joaquin Vera
They are very good and loving
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September 2023 by James Jorquez
Served by aida. Very knowledgeable on product's and very helpful. Great customer sevice.
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September 2023 by Diego T.
I came to this boost mobile last month to switch to try out their wireless services . Some young lady assisted me and asked me to bring my pin and account number to my existing phone network over the phone . I did just that the same day and she literally had me waiting there for at least 30 min giving me the run around ?!! Claiming my old cell was a gsm network when it isn't because had that been the case I wouldn't be connected to Google Fi!! Yes she didn't know what company I was talking about when I brought Google Fi up ?!! Like why even work here if you don't know what you're doing !! I will not be coming back here again !!
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February 2023 by Bianca Reyes
Came to this Boost location to pay for my dads account, after a few days and trying to get in contact with my dad, I found that the account had been suspended due to non-payment. I called the location for a few hours and there was never an answer. When I went into the location with my receipt in hand it took the employee on site and manager who she had on the phone, over a half hour to prove and “figure” out what happened to the payment. I had the receipt, asked her to check the cameras and match my debit card to the receipt. They had all the information they needed, but “somehow” couldn’t find record of the payment. After waiting for over a half hour they were able to get my payment posted. I wouldn’t recommend coming to this location, processing a simple payment shouldn’t be this difficult or time consuming.
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February 2023 by Bianca R.
Came to this Boost location to pay for my dads account, after a few days and trying to get in contact with my dad, I found that the account had been suspended due to non-payment. I called the location for a few hours and there was never an answer. When I went into the location with my receipt in hand it took the employee who was on site and manager who she had on the phone over a half hour to prove and "figure" out what happened to the payment. I had the receipt, asked her to check the cameras and match my debit card to the receipt. They had everything, but somehow couldn't find record of the payment. After waiting for over a half hour was able to get my payment posted. I wouldn't recommend coming to this location.
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February 2023 by VL Thomas
Suset at the Pomona store did an excellent job working on my phone and account, she is an asset to Boost. Sincerely, Vance Thomas
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January 2023 by Ramiro jimenez
Great service. Customer service was the best. The girl at the counter really helped us out.
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August 2022 by Maria Rosales
Terrible service yesterday
