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August 2023 by Ada Tiu Montoya
Terrible service I do not recommend and I have been waiting 2 hours for only my results
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September 2022 by Rouse
I really do not recommend this place, it is a place that is inhumane, they only take your money and it does not matter if you have insurance or not, if you are sick, they ask you about your symptoms and only that, and if you need to say or explain well to the doctor. The Achichintle secretaries deny you entry because they don't think you're in trouble and they just say that they receive orders from their dr. That is not having humanity with people, they only limit themselves to taking money every time you feel bad because you can only go with suffering at a time, but they cannot give you a disability to present your work because it is not up to them to disappoint people. studied .
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September 2020 by Emma Perez
Honestly, a bad service and more for the receptionist than bad for her because she ruins everything. I liked how the doctor treated my children but for that reason she ruins everything in no way
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September 2019 by Juan Alonso
Called at 2:40 to get information and to make an appointment. I was put on hold for 45 minutes. I knew something was wrong since they close at 3:00. So I hung up and called again, only to get the machine to answer. Ridiculous.
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September 2017 by Cristalpresenta?
Where do I even start! The nurses are so nice down to earth, very friendly. My Doctor is amazing I love the whole staff at this facility.. Goos job
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April 2017 by Shubi V.
Worst medical place ever. Had an appointment and even with the appointment I had to wait over an 1 hr and a half just to be put into a room. What's the point if the appointment anyways then. I was told over the phone I was going to be the first pt and that was a lie. This place is overall horrible. Only come if you have all day with nothing to do cuz they will make you wait like no other. I'm a grad student with very little time. Hate this place. Changing providers.
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August 2016 by abby m.
WORST. CLINIC. EVER! Do NOT come here if you can help it. First off, I called on a Tuesday to make an appt for Thursday. Receptionist said they have an available slot at 2:15pm. Cool, made the appt. The next day, got a voicemail reminder for my appt but the time was now at 3:30. Huh? Ok, maybe I heard her wrong. Thursday morning I call to confirm my appt time and she did say 3:30 again. It's cool, fortunately I was free for the rest of the day. A couple hours later, around 12:30, she calls me again saying she needs to reschedule my appt because the doctor "called in sick". Sooo.... The whole morning what were you doing with the patients there? You couldn't have told me this when I originally called to confirm my appt time? So I reschedule for Monday (today) at 4pm. This was apparently the latest time she could give me since they close at 6. I get there at 4, and noticed only 1 family in the waiting room. Cool, I probably wouldn't be there for too long! I filled out all the necessary paperwork then the waiting game started. Funny though, how people were coming in after me and getting seen before me. 1 person, a family, and another person all walked in after me and were somehow seen before me. 4:30....5:00.....5:30....5:45...... Now the Medical assistant starts talking to the couple sitting next to me. After they finish their convo, I hear her in the back asking, who's abigail? Uh... Hello.... Maybe the only other girl sitting in the freakin waiting room?! Even after she asked that to the receptionist, it still took her a good 5 mins to call me back. So I'm finally in the exam room... Waiting... Waiting... Waiting some more. Usually the doctor comes in within a few minutes of the medical assistant leaving. Not this one. This doctor actually SKIPPED me and saw the other couple that was sitting next to me in the waiting first! I was probably waiting for a good 30 minutes before he finally came in. Mind you, this was well past 6pm, and they're closed already. Doc came in, asked a few questions, looked at me for less than 10 mins and said I need to have blood work done first before he can refer me to an ortho (which was ALL I went there for!) WTF! He told the medical assistant to schedule me again for 3 weeks then we can see what the results are and see if he can give me the referral. Ok.. You literally just wanted me out of your office already because you were "closed". He didn't even do a thorough exam and he acted like what I was there for (chronic knee pain and needed a referral to see an orthopedic doctor) wasn't even a big deal. He didn't even bother to look at the paperwork I brought with me, which were reports from cal poly pomona's health center where they even did an X-ray on me! Worst clinic ever. I went home and switched docs real quick! Save yourself the time and go elsewhere!!
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June 2016 by Lars C.
Large walk in clinic in a nondescript strip mall. The staff in the front are nice and they take most types of insurance. The Doctor was also nice and takes time with the patients. Overall the process could be a little more streamlined to cut down on the waiting time, it's not too bad needs a little fine tuning here and there.
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September 2014 by Gabby Ramirez
Ugly service... !! been calling to get information on a general surgeon they were supposed to get to me 5 days ago and yet I haven't received nothing what so ever .. I'm typing this while they have me on hold . There medical assistant Flor something is also RUDE when I went in to get a check-up she was being bipolar ass hell!!!!!! The other ones were okay though Now the lady at the desk told me my information isn't ready and it will be ready later today ? Don't think of going back here anytime soon
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August 2014 by Cindy P.
So I came here to find out if I was pregnant or not, the first time I came it was a good experience the people where nice and friendly but there was no doctor in that day so I wasnt able to find out the results. The day I came in for the results the girl at the front desk was supper rude and had an attitude, I brushed it off, when they called me in I had to wait a very long time and I could hear them outside saying "where did that file go" "why is she here today" they where very unprofessional and unorganized. When the doctor came in he thought I already knew I was pregnant, so I told him no one had told me anything he seemed surprised and when he asked if I had gotten my prenatals I told him noone gave me anything he seemed more surprised (defenetly not the way I wanted to find out I was pregnant). He told me to schedule another appointment for the ultrasound so I went to front desk the same woman was there with the same attitude problem scheduled the appointment and gave me a dirty look. I can honestly say I will be looking somewhere else to go.
