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March 2024 by Alex Torres
Mice problem inside and around the apartments. Took over a month to get out due to maintenance being hard to reach and not being able to find where they were coming from. I had about 3 mouse I found and killed and when maintenance came they said they couldn't find the source and just said, "oh well" and left, leaving me to find out where they were coming from and fixing the problem.
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March 2024 by Sandra
The rent is super expensive. No upgrades. Parking is ridiculous. I would never rent here.
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March 2024 by Xinhui Li
This place is very good, high reservation rate, nice people
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February 2024 by Manal Mahmoud
My experience is great so far in this community, the staff here is amazing and they help in every single step of the way, It really feels like home.Joy the community consultant has been amazing to me from the beginning, the maintenance team responds very quickly and they are keen to help, Thanks to Norberto Barrales who is the sweetest.
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February 2024 by devyn adams
Changing my review as they ask you to rate this place after maintanance service, and i rated early before i had lived here very long. The best thing about these apartments is the maintanence team and the renovated units are nice. The rest is not so good though. The area is sketchy. The police are constantly called, a man was thrown out the window of our downstairs neighbor. We had a gun threat and couldnt leave our complex. You can always hear the freeway, and people are constantly having loud parties in the pool till 2 am in the summertime. There is dog poop everywhere and we had sandals stolen from our front door along with ups packages. If you can live with all that its not so bad if you have good neighbors, but thats always a gamble. Glad we are out of here.
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February 2024 by Michele Horton
Some of the apartments there are infested with Mice it's ridiculous they keep having The exterminator come out and they're not fixing the problem. Then they tell us if we want to move to a different apartment. We have to pay a whole deposit again. This is crazy, it's been the exterminator guy says our whole apartment is infested with mice
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February 2024 by 40 Floz
The staff is always professional and a pleasure interact with, especially Joy. Always courteous and personable she works hard to resolve any and all issues I may have in a prompt manner. 10/10 Joy I would recommend.
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February 2024 by Evade Irish
Ernesto in maintenance is amazing and very clean. His customer service skills are wonderful.
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January 2024 by Mazen Atout
“Joy after frustration”I didn’t have a smooth ride with the process at first but then when Joy stepped in, everything became better, she’s really helpful and cheerful, even though we haven’t met, but i could feel it in our calls, she guided me through my application after a few hiccups, and I can’t wait to actually move in.
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November 2023 by Arturo Ramirez
Wonderful experience with the whole team we had the pleasure of working with Joy and I wouldn’t change it for the world. My kids love visiting her in the front office and always ask for dog treats and water lol.
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October 2023 by Jan W.
I just paired over 50 dollars for the credit check and failed the id process its me and I lost the money even thou I showed my id and picture
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October 2023 by Arturo R.
When we first moved in until now we are still experiencing the best service possible from all the staff here at Eaves Phillips Ranch and Joy has made every experience we have here one of our best. We love it here and hope to keep up the great life long experience with our kids and make friends along the way.
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October 2023 by Jesse Tinoco
I had a great experience working with joy in the leasing office. From setting up the appointment, to going over the prices differences. She was great and making me aware of the different options they offer to better suit what I am was looking for and what would fit my budget. She was very thorough in explaining everything and continues to be great help even after the process of moving in.
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October 2023 by Princess Mitchell
The staff at Eaves apartments are really nice and professional. Virginia assisted me with my experience and made me feel extremely comfortable. She was a great help with all of my questions and concerns. I’d recommend this complex to everyone thanks to the staff.
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October 2023 by justjvar12
The staff at Eaves are great! Especially Joy Finez. She was so informative when we were first looking at apartments and has gone above and beyond to make sure we feel at home. I love the little activities they have for special days, like the Easter egg hunt. I’m so glad we decided to move here.
