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March 2024 by Lee Rand
I arrived just at closing and was hungry. Instead of shooing me away, they opened the door and let me order my food for take out. Thanks guys. Everything else was closed and I was really hungry. I would have gone through the night hungry if it wasn't for their compassion. Way to go guys. Thanks
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March 2024 by Elena Rabi
We ordered the 8 piece chicken dinner. Quite disappointed. The chicken pieces were overcooked and a couple just burned. The beans sat in an excessive amount of liquid (not sure what it was). The gravy was totally fat. Lastly, the small containers filled supposedly with avocado was incorrect. They contained green salsa.Certainly, we were doing.
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January 2024 by Dante
Night shift. Guy and girl Monday night around 9:30pm well for starters rude said ‘we don’t take food stamps’ and we said nothing about food stamps used money. And then had no manners & lastly I ordered churros it showed on my receipt yet they forgot my churros to give me my churros I paid for. Go to Laverne el pollo loco they’re way more mannered and on point. This people here work like they don’t care and hate their job…
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January 2024 by William Bilsland III
Nice location, good food, and very good customer service.Kid-friendliness: YesWheelchair accessibility: Yes
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January 2024 by Teresita Madrigal
We got the family feast meal. Beans were cold and had a bad taste. The dressing for my loco salad was not good ☹️ it was watery. I always get my food at other locations but I wanted to give it a try and I regret it!!
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January 2024 by Evelyn L.
0 stars if I could! I placed an online order, and called to make sure my chicken would be juicy, the gentleman assured me it was going to be, well I arrive home and it's the worst chicken I've gotten in my life, I visit often and this is just appalling that they would sell that to a customer. Ridiculous and waste of $45!
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January 2024 by Sergio Duran
A lot of homeless people in and out, the wait was 20 min, not to
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January 2024 by Joe Scott
Place was very uncomfortable crazy guy was jumping all over the restaurant thre was security guard with big guns walking around just watching the crazy guy it was very uncomfortable just sit and watch and eat ovsr cooked and dry chicken at that plase never againe at that place.
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December 2023 by Rig P.
Came here couple days ago I just want to say Stay away from This pollo loco location the worst customer service I had with them ... cashier tall gentleman seem like he didn't want to help me out for nothing.... Next the Food was Garbage no taste at all the Soda machine were all out of service the Sprite drink tasted like it had no Gas ... Security was just staring at me all the time when I was eating as well .. Definitely not coming back to this pollo loco Nasty
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November 2023 by Angiemarine P.
i ordered a chipotle chicken avocado burrito and my burrito didnt have the chicken i didnt bother going back because it was already late but this isnt the the first time something like this has happened the last time i went i ordered a 2pc with 2 sides and i got a plain ass salad
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September 2023 by Jenny hills
Got order wrong many many times, wouldn’t answer phone, and THREW the burrito at the other employee when he was approached about the order being wrong. Then refused refund because I ate 2 bites….. how would I know it’s the wrong order without biting it?!
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August 2023 by Angeline Taylor
Friendly staff and delicious meals. Loved this place!
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August 2023 by AlexTheIdiot Animates
They ran out of chips somehow. But other than that, it's a good
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August 2023 by Vee
The classic chicken tostada is like half the ingredients. I remember it used to be overflowing, now they use the tostada like a plate and fill it halfway.
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August 2023 by Victoria R.
Great service, the food was good would come back again in the future diff. Recommend !!!!!!!!!!!!!
