H&R Block in Pomona is highly regarded for its knowledgeable tax professionals who can handle various tax needs and help maximize refunds. Customers appreciate the excellent and efficient service, describing the staff as friendly, thorough, and easy to work with. The office maintains a clean and neat environment, and safety measures like deep cleaning, disinfecting high-touch areas, and social distancing are in place to protect clients and staff. Clients have the option to visit the office for in-person appointments or use the Digital Drop-Off service for remote processing, receiving a link via email to upload documents. Many reviewers highlight the personalized care they received, especially praising specific staff members for their helpfulness and detailed explanations. Long-term clients trust their tax professionals to handle complex situations, and some have been returning for years. Overall, H&R Block in Pomona is seen as a reliable, friendly, and professional place to get taxes done, with staff going above and beyond to ensure clients feel confident and satisfied with their service.
My tax professional Belen Sanchez was Great! She took her time in explaining my tax situation to me and gave me some very helpful tax tips. I appreciate her awesome customer service and I will be going back to her next tax season.
February 2024
Excellent service makes filing my taxes super easy and enjoyable makes sure to give me the closest max amount for my situation would definitely recommend ?
April 2023
Great, personal service and efficient. The tax pros know their tax business and the office was neat and clean. The CSP at the front desk was friendly and called me by name.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
