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December 2023 by Cedric J
Amazing service, nice space and machines, and an easy pay system. Not much more to ask from a laundromat.
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November 2023 by jorge flores
Worst place Ever !!! i Started washing my towels ans and i noticed i forgot one open the door and the washer restarted it wanted me to pay again! I call the lady working here she didn't care at all she told me you have to pay again !!!
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November 2023 by Michael S.
It was nice to see Kelly's friendly face again for my second time visiting this laundromat. She asked why I hadn't dropped in over the last couple of months as I shared that my 2021 MAYTAG washer at home had broken down again for the fourth time in the last six months. Granted, I'm glad I had sense enough to buy the five-year extended warranty, which has covered all the past service calls including parts. She said she felt bad for my misfortune but was glad to know that I had chosen to return to McCleans to do my laundry during this downtime. The things I will share about Kelly are that she is very friendly, welcoming, and funny along with being very helpful. On this visit, along with my usual dark, light, and white clothes to be washed. I brought in a queen-size comforter I had no idea how much laundry cleaning stuff I would need to take care of the task. She gladly gave me her advice and it turned out perfectly washed and dried. In my opinion, this is why she is such an asset to this business. Mind you, she helped me while taking incoming phone calls, making sure all was tidied up in the shop, and doing the Fluff & Fold service this location offers to their Customers. I also had no idea the volume of laundry that is brought in and goes out of this place. She is amazing at it and keeps it moving and organized to make sure she meets her client's deadlines. I know I'll be back for the next couple of weeks because I've been offered a Tech to come to my home after multiple attempts to repair my washer, that an inspector will be dispatched out for a determination if my washer will fall into the "Lemon" category. If so, Home Depot/AURION 3rd party repair company will offer a full refund of my purchase price, which I can then use to buy a new machine. That all sounds like a pretty sweet offer but, as we all know the prices of these machines over the last couple of years that I've owned mine, have gone up. So in the end, I'll still need to come up with the difference in cost. And who likes having to do that? However, a lesson learned, I'll be buying the extended warranty plan for the next machine too.See you next week Kelly. Cordialement,Michael of Pomona
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November 2023 by Tommy T.
I came in with low expectations and left with experience of great customer service, clean and working machines and quick time spent in building. Cici and lisa both were tremendous help and very polite and friendly. 10/10 definitely coming back when i have laundry to do.
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September 2023 by Dorothy Molinar
Clean not far
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September 2023 by In My Experience F.
I used to love this laundrymat. Clothes are not getting washed properly anymore there's a lot of machines that need to be serviced the workers are super nice really friendly very helpful they are the reason I kept giving this laundromat a chance .there's not enough large machines that are working . hopefully they get everything running the way it's supposed to be.
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September 2023 by valerie o.
Very clean and modern! You have the option to pay with all major credit cards. They also offer a service where you drop off, they wash, fold & bag and you pick up the next day or pick up and deliver from and to your home.
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July 2023 by Joseph
This location is not great. Employee purposely unpressed the extra wash button when I walked away before the washing machine started. Unbelievable.
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May 2023 by Ginger Grant
This place is on the more expensive side but worth every penny. You can put several loads in one washer and they come out super fast and super dry. It is very clean and run by wonderful people. It saves me so much time even though I own my own washer and dryer. I am in and out with ten loads in less than an hour and a half.
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May 2023 by Flipn LA
My washer broke down so came here to do laundry. Got ten dollars in quarters but was shorted a quarter. Brought it to the laundry attendance's attention and she rolled her eyes and refused to refund me my quarter back. I've never experienced such an unprofessional, rude and disgusting person like her! I just told her to forget it and walked out. This happened around 1pm on Monday, May 1st. I will never give this place my business nor recommended it to others.
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May 2023 by L E.
My washer broke down so came here to do laundry. Got ten dollars in quarters but was shorted a quarter. Brought it to the laundry attendance's attention and she rolled her eyes and refused to refund me my quarter back. I've never experienced such an unprofessional, rude and disgusting person like her! I just told her to forget it and walked out. The worst first impression!! This happened around 1pm on Monday, May 1st. She's a short hispanic looking person with dark hair 30s. I will never give this place my business nor recommended it to others.
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April 2023 by Bryan R.
I love coming here, however I visited again today around 7:20pm. That same rude, and disrespectful woman was there. Had the doors closed and was cleansing the machines. I didn't bother to walk in because I don't want to interact with her, so I ended up leaving. Hopefully when I come back I don't have to see her. It's a shame that now I have to check and see if she's there or not otherwise I don't want to do my laundry while she's working there.
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March 2023 by Jade C.
Sometimes laundromats are overwhelming, but this place is awesome. I've come here twice now in the middle of a Saturday into the evening, and it's always super calm here. And for a laundry spot, they play some pretty good mixes here haha. Other places I've gone to can be a lot. I get sensory overload sometimes, and this laundromat has made doing my laundry really easy and almost relaxing - I don't know how that happens, but I'll take it. Also when you hit I think 400 points, you get an additional $3 added to your card. I've only done big batches here twice, and was able to get this bonus easily, so i was able to dry my clothes after the second time for free. The only complaint is the parking, but honestly you can easily throw your hazards up and quickly load or unload your laundry. They also have carts you can roll out to your car for ease of accessibility.
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March 2023 by Mana Wahine H.
I left a five star rating because of Kelli. Over time she has become a good friend, as has her daughter, as well as Olga, and of course, the owner, who has always been very kind, respectful, always helpful and seem always genuinely glad to see his regular customers. I am a regular. (Enough so to have met the children and families, as well as to have known some things about their lives that have caused me to have a very real fondness for these people. I am moving out of state within the next few days. I dont recall leaving a review about this place. I am like just about every other regular customer of any establishment who comes to know the entire crew, from the owner to the college kids and part-timers, as a very big part of our lives. While these words are all very lovely and true, the one thing that would really make things be the very lovely balance that it once was until the day came that I met the new hire whose name is Letty. The employees as well as the owner AND their family members who I have met would all agree that there is ample respect exchanged between all of us. I have grown to love the old crew, and sometimes when I walk by there, I will think of the people who worked there who made it be what it is now, which is way cool, in terms of places to wash your clothes. We think it "is just a laundromat. Think harder and realize right now that you are silently showing the world who you are because you are in a building with strangers who are also silently tell the world who they are, simply by means of the clothing, the linens, the towels, etc etc, that we are all there dealing with. The regulars of any establishment will make friends with the people and the owners or managers of ANY business and what happens then is typically much like what happens at a local pub - we know each other from the places where we choose to spend our money, and in terms of taking care of ones laundry needs, this place is the very best place around.It is the "Cheers", so to speak, of laundromats. At one time, Kelli would play dance music and the place would be rockin, and one time a guy came to wash his clothes and literally called his friends to tell him that "laundromat is bumpin like the club, dude" and that guy still washes there. It is not the music (only). It is the people who work there that make it all the better than it already was. I LOVE the WHOLE BUNCH OF THEM.BUTWhat is UP with this new worker, "Letty," whose name and presence I only knew of about an hour ago when I went back to the place to see if anyone had seen or returned my then-missing iphone charger (they are NOT cheap).Kelli looked confused because she had not seen it and I did not state that I was charging my phone (it was in the bottom of one of those big bright green laundry bags - they are my favorite and work SO MUCH BETTER for me than a hamper. They also make it so that I do not have to buy a set of weights or join a gym). I called the place and as usual Kelli was very helpful and told me to come to the place while she was still there.I told Letty to keep an eye out for it.I dont think she knows that not everyone appreciates someone who appears to be the same age that I am (53) rolling their eyes at ANYONE (namely not someone who is in the same age range as you are). And, it totally would have been A-OK with me if she would have just left her ....no other way to describe it but her attitude that seemed more to be like talking to my teen daughter (ten years ago), than it was to be talking to someone who was quite a bit older. This womans attitude and energy left very much to be desired (such as her standing up straight, at least, and instead of acting so tired at work, just kinda be cardboard, because at least it would not have the stench of dog crap all over it, know what I mean?).I SO dislike being so...not me in these words but, NEVER in all of the years that I have been a regular return customer to this place have I EVER encountered someone who so dearly appeared to me to need a story and a nap, the way that her face dro
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February 2023 by Lorraine Acosta
Love this place it’s clean, great customer service, great staff keep up the good work.
