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July 2024 by Caleb Diaz
Melissa & Larissa have great customer service walked in and helped me get a discount on 2 tablets and service. Great location
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July 2024 by Moises Castorena Flores
Quick service polite CSR no problems :)
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July 2024 by GLORIA ECHEVARRIA
I went there to get my last 3 months of texts on paper because I needed it. There were two ladies and one man. I told them I called the main office to make sure the paper copy was available. So as I spoke with the first lady, the man interrupted and told me "no" we can't provide that service! Very blunt and arrogant. Even though I already had the 'ok' from the main office. I will not go to that Metro PC office in Pomona again. Not friendly. They were just sitting around doing nothing and getting paid for it.
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June 2024 by Willie Zuniga
Excellent attention. The lady who assisted me had 100% knowledge about the product and how she could help me. THANK YOU
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June 2024 by Juan Cruz
Andrea helped me munch hou, this location takes me far but it's worth it
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June 2024 by Jesenia Garcia-Ramirez
Where able to assist and help woth my needs
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June 2024 by Mark Contreras
This store has great customer service. Very friendly and knowledgeable staff. They are always able to help me with any questions or issues I have, especially Andrea. She goes above and beyond to make sure I am completely satisfied. Thank you!!!!
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March 2024 by JOANNA REYES
They overcharge by putting you on the highest plan with alot of features like mexico calling that you don't need WITHOUT telling you. They say you have to get it like that the first month but it's not true. And if you wanna return the phones it has to be the same day you purchase to get full refund otherwise they won't return the monthly bill which was like $180 for the tree lines when there's a plan $90 for 3 lines IF YOU DO GO ASK IN DETAIL WHAT THEY ARE CHARGING YOU FOR.
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February 2024 by Ana Lopez G
Very good service
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February 2024 by ramon hernandez
I managed to add one more line to my plan, but the information that an employee previously gave me was incomplete. Citlali, although it was not part of her job, helped me with the entire process. Thank you very much, beautiful???
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December 2023 by Bethany K.
I've had service with metro by tmobile for less in 2 months. My data connection is not stable at all. It doesn't stay connected for more than a couple of seconds at a time. I'm called several times I cant get anyone to help me. Im either. Literally flat out ignored, they hang up on me or pressure me to up grade to a more expensive plan or purchase a new handset. The one I have is brand new and then proceed to insist that those are my only options fixing it isn't an option only to spend more money unnecessarily basically trying to force me to spend money and refusing to give me customer service or tech support in order to correct the issue which is extremely frustrating especially due to the fact that I know that not true I know how to fix the phone I brought it to their attention a few times all that needs to be done is you feel any missing information on my APN fields for my settings manually that's it they refuse to help me . It's just not right I don't have a lot of money to be forced to spend money I don't need to besides which I literally just paid for my phone my phone is paid in full I've already paid for it I'm very paid for my service I don't owe them any money I've been honest and I paid I do have to receive a service and everything but I've been lied to hang up on ignored they're very disrespectful and rude and honestly to me they're t h e i v e s trying to force me to pay money I don't have for something I have already paid for it's not right
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November 2023 by Thomas Garcia
Mr Frances he gibme very very service
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November 2023 by Amalia Flores
Thank you Frances for helping me with my phone that stayed in talkback mode.
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October 2023 by Jose Luis Ramos
Thank you Frances for helping me with problems on my phone.
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October 2023 by Jose Contreras
Thank you Frances for the service and helping me with problems sending photos to my phone.
