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June 2023 by Majli Escobar
Great staff. Beyond friendly and always willing to help.
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September 2022 by Aaron Beas
I have been to this location a couple of times and EVERY time I go the service is exceptional. I especially like how they are patient ant explain every thing you need to know before a transation is made
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August 2022 by Veronica Valdez
If I could give a zero I would. Terrible customer service. My mother bought a cell phone here from Lizmar. Not even a week later it stopped functioning. She called it in and they told her she needed to go back to where she purchased the phone. When she went and told him, not only did he refuse to give her a phone (which he told her he had in his inventory but refused to give her), he gave her a date to come back saying he ordered one, for her to go back a week later and he flat out told her he never ordered the phone. She has been in service with Metro for over 5 years and she couldn’t even believe how the whole situation panned out. I want to urge everyone to go elsewhere, he doesn’t deserve your business. And his excuse for his behavior was he’s a franchise and can change and make up rules as he goes. My mother was on the phone with metro and this is what Lizmar told the customer service rep when he refused to replace the broken phone she purchased from him. So I HIGHLY encourage you go elsewhere.
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August 2021 by Leticia Lopez
Moises provided me with excellent customer service. He is very knowledable knows the products well and is able to answer all questions. He assisted me with getting the phone that works best for my needs and went above and beyond to help me. I highly recommend you go to this location for your phone needs. Moises definitely loves his job and performs to the best of his ability. I give him the highest rating possible.
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March 2021 by Lovely B.
Hours online are posted as opening at 10... I just took a picture of the hours posted outside the store which also says 10 I just drove here at 10:24 am and the doors are locked nobody inside or in site what a waste of my time and gas when gas is $4 a gallon thanks whoever got drink last night and couldn't make it to work
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November 2020 by Tali Mae Nadler
I had a wonderful time there their customer service was wonderful helps me and then some I recommend anybody to go there
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July 2020 by Jose Orona
I've been a metro customer for many years, I have an old phone that I gave to my grandson, and the girl working today at opening, helped me to master reset it so he can play games on itThank you very much??!
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April 2020 by Trinity Estrada
Given false information about a phone.
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December 2019 by Kevin Flores
Very bad customer service! I went in and they treated me very poorly, came down by the raspado express and they treated me way better!
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September 2019 by Paulius Liutkus
I have been here once, in 2016, to purchase a new smartphone. It was located, at the time, close to my rental apartment. So, I thought to purchase a new cell phone in my area. The store itself, during my visit, looked nice. The staff was helpful in choosing a decent smartphone for the right price.
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August 2018 by Banes Portsa
The girl that "helped" me was rude and not knowledgeable on the phones they sell and lied to me to upsell me on a plan. I was given incorrect information on what the phone could do. My advice just go somewhere else.
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May 2018 by Brian Reis
Rude....
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March 2018 by DEANA BASS
If you have some kind of problems DON'T go here.
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January 2018 by Paul Liutkus
Good store, I bought my cellphone at this place!
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July 2017 by papi Soldier
I like metro pcs because the best cell fone