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March 2024 by Kelly H.
Such a great place. Received pictures every day to make sure we knew our dog was doing well and having a good time while we were away. Convenient, clean, and super nice staff. Will be back for sure!
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January 2024 by Rocío C
Pet Service Solutions is and will always be my go-to Pet Hotel for my pets. I love how they greet your pet before you ?,Expect to receive photos of your pet while you're gone. I have used them a few times to board Jasper my Great Dane, and I always receive pictures of him making new friends and having a good time. Pet service solutions also offers grooming services in case you wanna come home to a good smelling fur baby ??I highly recommend this place !! ?
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December 2023 by Sylvia Parks
Skye really enjoyed her stay there. They constantly shared pictures via text of her playing and interacting with other doggies.
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November 2023 by MaryAna DeLosSantos
Our girl loves this place and everyone that works here! They truly take the time to match up dog play styles which is so important when selecting a day care for your beloved pup. They send lots of updates when she is there throughout the day which I love too. She is pretty stinky at the end of the day but I’m pretty sure she lets other dogs pee on her or she rolls around in it but she loves it there!
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November 2023 by Kelley Rock
So peaceful. So clean . People are friendly. Great place to relax. Spend time with loved ones.
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October 2023 by Gerardo Moreno
Not sure Goofy came back and drank so much water like he didn't have any at all
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October 2023 by Dana
My dog stayed here at PSS when we went out of town and when we received his bag of food back there was broken glass all in there. Of course the staff member who broke the cup in the bag did not come forward so who knows when the cup got broke and how many times they fed my dog glass shards. I gathered a legal team and monitored my dog very closely with his vet. I definitely recommend keeping a close eye on this place if you continue to leave your pet here or consider your options if it is a new option.
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July 2023 by Cenia Camacho
PSS takes great care of my pets whenever I am out of town. Their staff is caring and attentive. I fully recommend them.
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January 2023 by Marvin Tan
We were gone for a week and they sent us updates on our dog everyday. It was very reassuring considering our dog was reactive. Thanks PSS
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January 2023 by Stephanie Palaad
They took excellent care of our new baby Moose while we were on a trip! So thankful to have somewhere safe to send her.
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November 2022 by Joe A.
PSS in Upland is amazing! They have gone above and beyond for us. We have a disabled pup (recent) and we are adjusting to his new lifestyle and are in need of some day care a couple times a week. I called and spoke to Jay (the owner) who was he was extremely helpful and wanting to help us with Cooper. We were so excited we went the next day to check it out and had a tour with Amber (the owner) Such a cool, clean and fun place! They have all gone above and beyond to help with Cooper in his wheels and special bladder instructions. What I love is, we are all learning in this new situation and they accommodate and allow us to train and assist them in learning to make it the best experience possible. They take the instructions that are given and are very thorough! They have seriously been such a lifesaver for us. Cooper LOVES to go play with his fur friends and see his best hooman friend Jullian! Thank you Jullian, Ally, Natalie, Rebecca and everyone else (I'm trying to learn all your names) for loving on Cooper as much as we do. Next, we up we need try out the boarding and take a vacation! Thanks again PSS Upland!
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October 2022 by Cecilia R.
This is the best Pet Hotel, from beginning to end they give the best customer service. The communication is on point. They follow your instructions. They make sure to get all background information on your pets. I received updates and text messages, videos and pic daily. They took great care of my 3 cats. They played with them and let them out to stretch. Love this place, your pets will be happy when you pick them up.
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September 2022 by MAYA DELAROCA
The staff are exceptionally amazing. They took care of my baby very well. I was gone for a week and they sent me daily status & pics of her. When they dropped her off to my house, they even went out of their way to give her a clean bowl of water. I’m truly thankful that I found this pet daycare/hotel. Thank you to all the staff. You guys are great.
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September 2022 by Jeff Sandefur
Kona enjoyed her walks and overnight stays!
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September 2022 by Jess M.
Super friendly people who really care for your dogs. My younger dog loves arriving here, my older dog usually is nervous at daycare but she always has so much fun here. They both love to run around. Easy to drop off and pick up for daycare. Thankful they are open 7 days a week so I can get stuff done while my dogs have fun.