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October 2023 by Arthur Luna
Edgar is awesome he help with my unit .. he's very helpful....I would recommend this storage an speak to Edgar he will get you what you need in a professional manner ?????
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August 2023 by E. C.
Excellent Customer service..
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July 2023 by Marlene U.
I had such a pleasant experience with my whole moving situation. The Manger made everything uncomplicated and smooth easy process.Always helpful amongst anything I needed accommodations was highly satisfying!
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January 2023 by char luna
Does not open on time. Raise there rent . They should be open 24 hours 7 days a week
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November 2022 by Jing M.
Been here for years! Today I brought my sister with me picking up stuff from my storage unit, then I heard my sister's complaining about her experience with another storage facility in the area. Then I just realized Pomona 71 storage has been trying and working so hard to provide the best service. Anyway, I changed my 4 stars to 5 big fat shining stars!And now my sister is planning to move to Pomona 71 storage!
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May 2021 by theodise gahner
Super clean
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December 2020 by Jasmine Lopez
The manager there was very nosy and stand offish. I would get to the property and right away he had me felling as is I had to be in a hurry to unload so he could close the frieght elevator door. This is a very secure storage facility. I also felt I was getting over charged I had the smallest unit there yet I still was charged 70 dollars a month for three months then all of a sudden the first month I’m late by two days I notice my total on the paper work was 29 dollars 19 for the unit and 10 late charge. When confronted the manager about this he found a way to kick me so I didn’t even pay the 29 that month
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February 2020 by Miguel Corona
Really clean safe place staff is friendly and price is really good.
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February 2020 by Byron Pedroza
My tiliches
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August 2019 by Alicia Rubalcaba
I've had my personal belongings stored there since 2016. Staff is very professional and helpful. They are friendly and kind. Facility is kept clean. And price is very reasonable.
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June 2019 by Judson Lim
Edgar is the best manager I've seen thus far! He is incredibly accommodating and knows how to answer all questions regarding the storage units. I strongly recommend this storage business... simply on the basis of Edgar! Thanks for all your service!
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May 2019 by william martinez
It's ok if you dont need to get in before 9am or after 4:30 they close at 5:30 but sometimes me or my brother go at 4:30and there already closed and the dont have 24 hr access which would be great for me and my brother
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December 2018 by Sylvia F.
The staff was extremely nice and helpful! I walked in and was able to get a unit within the first 10 min of being there. The owner was very friendly and was able to show me the unit right away. I was in and out of there within 30 min. Excellent customer service!
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November 2018 by Peter P.
Edgar is only nice to some people who he chooses. To others he is rude and condescending. They hike rent up every few months. They do not always honor their web pricing. They routinely "forget" to send monthly bills out, so if you happen to forget, too bad! They will get to claim your stored items. I have called about this multiple times and was assured it will be fixed, but it has been over a year and my monthly bills never show up or are very late. Ps. Edgar sucks
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November 2018 by Johnson Xu
I rent a storage for my sister. The customer service are great! It is nice and clean! It is was surrounded with lot of trees, fence , I feel very safe, secure with this self storage. It is nearby my home also. I like it!
