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February 2024 by Arthur Zhilyaev
On the 31st of January or 1st of February 2024 who ever worked that day are incompetent in market prices not mentioning overall characters. It is irresponsible to give $100 for an iphone 12 mini (64gb) in a great condition, unlocked, with charger that costs no less then $250 on every platform today. I'm a student and my parents lives overseas, this phone was the only means to connect with them and be able to send them support as well receiving it back. When you meet someone who don't know about your business and just happened to have their college checks delayed because of the department's mistake and needed extra $100 for a week you don't take advantage of that person (usually). In this case, your employees at that particular day either are incompetent or they saw the opportunity to make extra dollar because of my situation. I don't mind you making money on me but I said in the begging I will pay you what ever price you put on it after 7 days when I come back. And the only reason was that to loan this great phone you offered $50 which is ridiculous. No phone in this category cost this much and it wouldn't last me 7 days until the paycheck came. I agreed for 'selling' it for $100 in an arrangement that I will come back to pick it up on the 8th of February. You told me stories like it will take you months to make money on it and most likely no one will buy it within the first 7 days. First of all when I came on the 8th of February in the afternoon you sold it that very morning. And second, I found out you gave it away for $170 which is no wonder it went so fast. You have no decency whatsoever, who ever offered me that money and telling stories about how cheap they are on the market: selling it fast because it was underpriced and telling I should have called when I didn't have a phone. As a result, not only I am not able to find anything near that price to buy on the market, it caused me a great deal of unnecessary suffering. Only 20 days later I was able to find an iphone 7 for $120 that would work with an international sim card to be able to contact my parents. You have no idea what does it mean to have no car or a phone to connect for 20 days in the area like San Bernardino valley. The only reason I choose your business is because it is full of positive reviews and decent overall impression. On the practical side whoever worked that day and though all of this was appropriate and do business this way are incompetent. Writing this review will not bring back all of the time I spent and expense related but I hope the owner of this business will pay attention to it and decides either it is a right way to conduct the business.
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February 2024 by Mickey Mouse
Always provided a loan for my items and I'm thankful for those times. They did include storage fees . Lost a ticket ? Expect a fee .
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February 2024 by Monica Martinez
I been coming here for years and they always treated me with so much respect and have great prices on their item they even have lay-a-way lol..I got nothing but good things to say about their business
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December 2023 by Mark Chappell
This store is very consistent very friendly and they accommodate any situation you might be in. Thank you guys so much I appreciate you.
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December 2023 by Khris Johnson
Great service, always friendly and fair. Will always choose Pomona pawn shop for my needs.
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December 2023 by one two
Pomona pawn is 10/10 i would recommend. They are honest, trustworthy, and not looking to keep your item. I wouldn’t recommend anyone else.
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December 2023 by jewls g
Awesome place .. Great staff.. They take the time to text you so you do loose your pawned items.. I live this place..
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November 2023 by ruben alvarado
Been coming here for years, unfortunately their pricing is just way below any offers I ever get these days brought a camera worth over 2500 and didn’t even want to give an 800$ loan on it took it eifht down street got 1100$ unfortunately won’t be coming here anymore seems like the owner doesn’t come in as much and I get low baller on many things I take in. Thanks for last few years
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November 2023 by damion rodriguez
Pomona pawn shop is amazing and very helpful I've been doing business with them for year's wouldn't take my business anywhere else
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November 2023 by Enzooxidane
I went in this morning to loan some shoes and was pleasantly impressed by how clean the shop is. Very organized and their customer service is top notch. Excellent service and super cool people. The best pawn shop I’ve ever been to.
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November 2023 by Bridget Dominguez
I’ve been a long term customer of Pomona Pawn shop and they have always provided great customer service. They also have reasonable rates and provide the best pawn loans of any company I’ve ever used. I recommend them highly!!
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October 2023 by Ben Sarabia
Been doing business with them for 11 years always give good customers service. Lots of great items to buy,and very easy layaway.?
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October 2023 by Ana Ramos
I like this place their employees are really gentle and helpful. The owner is super nice this place was such a big help
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September 2023 by Gary H
Love this place.So easy to get a loan towards an item you have.Reasonable rates and convenient payoff dates.The owner is willing to work with you.Easy monthly layaway as well!Easy ways to pay on layaway if you're located out of state.I will definitely use this place in the future.
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September 2023 by Akira Tashi
When I went in back in April they were so nice. I’ve had to use a pawn shop before and some places treat you like you’re just a “ticket” because you need them at that time or maybe some people need them all of the time. Either way people should be treated with respect and kindness and this place does that IN PERSON or over the phone. If I needed help again id go to them and I’d refer people that needed help to them as well.
