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March 2024 by Giselle B.
Employees are rude and you can't even try on bathing suits in dressing rooms it kind of kills the purpose of shopping
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January 2024 by juan salinas
My store very good ?
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December 2023 by Melissa Munoz
Good quality merchandise and good prices
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December 2023 by Daisy J.
I went in to do some Christmas shopping and I had asked a manger ( I believe her name was destiny) if they could check if they had an item in-stock and right away she gave me some attitude huffed and rolled her eyes. I was very disappointed because I've never had any problems when shopping at this Ross except for that day. As a manager she should be priding herself on customer service and obviously she is lackin.
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December 2023 by M A
This company is a joke they post they are hiring and you apply then they say you don't qualify their standards. So how in the world are you going to give an opportunity to someone looking for work. They are always short staff and staff calling off. This is so upsetting you have requirements for a cashier position. Good luck with keeping employees and finding new ones.
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December 2023 by Jay Jayyy
Rams sweater for $20. Great find.
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December 2023 by L A.
My wife and I recently purchased a small couch for our dog at this Ross store. Initially, we were unaware that the cashier had given us a 15% discount due to the item being slightly dirty, rendering it unrefundable. Unfortunately, this information wasn't communicated to us at the time of purchase. A few days later, we attempted to return the couch as our dog didn't take to it, only to encounter an unpleasant experience. The cashier, whose name slipped my mind, was unhelpful and rude when I requested to speak with a supervisor. Instead of assisting, she seemed more interested in alerting the manager via their communication system. The supervisor on duty, Ericka, mirrored the same unhelpful attitude and lacked professionalism. However, refusing to give up, I returned after a short break, and luckily, a new supervisor named Jessie was there. Jessie handled the situation with utmost professionalism and understanding, allowing the return considering the circumstances. Kudos to Jessie for salvaging the situation with his exemplary customer service. Nevertheless, the behavior exhibited by the cashier and Ericka was disappointing and does not reflect well on the store's image. It's crucial for staff, especially in retail, to exhibit courtesy and professionalism. I hope the management considers providing additional customer service training to avoid such incidents in the future.
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September 2023 by Mia B.
DO NOT WORK HERE! considering ? don't. Freddy is a dope manager ! But for some reason the older white guy will scream at you and shame you through the speaker on purpose. Fitting room is gross and bathrooms stink. Props for the fitting room workers tho. Remember having to smell and clean up after everyones clothes that was left messy, and having to roll my rack but also keep watch of fitting room 30 miles away? They don't want employees for some reason. Caught covid because of it.
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July 2023 by MrDavidQuach
I bought a wallet here 3 weeks ago, after I used it for 3 weeks, the skin peel off. July 6 afternoon, I brought the wallet back to this store to return, the cashier told me it was used and cannot return!The store sells bad quality products and customers cannot return the products?Other department stores have no problem to accept return poor quality products!Do not come to this store again!
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July 2023 by Rez Graziano
Love this Ross. It's always fully stocked. Very clean and would recommend to anyone.
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May 2023 by Ernesto Lopez
A lot of great stuff for really good prices.The only bad thing is that there are too many customers and one or two cashiers only.
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May 2023 by Michael
Good selection at better prices
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April 2023 by bella verdon
I was a traveler staying right across the street at a hotel and needed a last-minute blouse. This store is amazing! It's not only one of those "bigger" stores where they have way more selections & styles,it's organized,clean & the prices were very nice. I ended up buying way more than I needed but I got way more for the bargain!! #happycustomer
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April 2023 by Raelene S.
This Ross is so disgusting! Came in here to shop for a couple things. Prices are amazing. But the customer service and dirty store definitely kills it. I will never return to this Ross. "Loss prevention" female with glasses and burgundy hair at the front is rude as well. You can tell this whole staff hates their job LOL.
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March 2023 by Jasmine Salgado
Nice store, fairly organized. One of the nicer Ross's in the area.