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December 2022 by Linda Vivan
I was treated respectfully, professionally and the employees were quite effective in resolving my issue. It's refreshing when a company you do business with doesn't waiver in treating you with respect and even kindness and I thank Spectrum for that. Although it would be helpful to have a plan for seniors who have no choice but to live on a fixed income and TV is my connection to the outside world.
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October 2022 by 小周, 与G大爷 Zhou's Gwagon Adventure (Zhou's Gwagon Advent
No thing there wrong address
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October 2022 by Jaybee Acero
1st they give you ads claiming the price for service is low under $90 a month for bundled television and wifi internet. They give you an option to self install the items sent(modem for internet, cables for internet, and a box for television), it took 4 days to deliver after stating it would be next day, followed the instructions for self install, which was absolutely simple, but still had to have a technician come out with his gadgets to physically have the cable set up from the main control room for cable tv. I also tried to switch my cellphone over to their company and was denied, the operator called me back numerous times and then hung up on me after trying to get me to switch over to spectrum mobile. Very very unsatisfying company!!!! I DO NOT RECOMMEND USING SPECTRUM EVER.
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October 2022 by Shawn Baray
Tried returning equipment, went online first. Website said you could return it to a local #Spectrum ,went into the store the Representative said i could not return it to their store,i would have to call the 800 number to cancel the equipment. Ended up returning to a store in another city
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October 2022 by Lakisha Love
They needed more help and noone came out to help with the line that was forming.
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October 2022 by 小周, 与G大爷 Zhou's Gwagon Adventure (Zhou's Gwagon Advent
No thing there wrong address
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October 2022 by Pablo Avilez
Terrible service
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October 2022 by 小周, 与G大爷 Zhou's Gwagon Adventure (Zhou's Gwagon Advent
No thing there wrong address
