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December 2023 by E. G. J
I absolutely love Rhoda in the leasing office is the most amazing person and she's willing to help no matter what she has a smile on her face. Very inviting. She's amazing ?!!!
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December 2023 by Zara Avelar
Terrible place for living, specially the manager Vivian Clark, really unprofessional. Please, take a note and do not make a mistake living here. They do not resolve your problems. The washing machines are so not work at anytime. A lot of homeless get in the residence. Even homeless break the unoccupied apartments. The maintenance doesn't fix anything. And MOST importantly the manager is super unrespectful and unresponsible. And also homeless try to steal mail, the gates are electric and are ruined frequently.
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December 2023 by Marwan Alshurbaji
If you pay 500$ for electricity more then 8 months and corporate and management don’t care about your complaints then you need to do bad reviews specially if you are waiting for one year for an answer but I’m giving 5 stars because of on employee her name is Rhoda .She was professional and kind take care of my questions and complaints she did her job well not like the management and corporate they don’t care for anyone.Deal with Rhoda and you will be fine
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December 2023 by Marwan A.
I'm editing my negative review to 5 stars review because of one person working there ,Her name is RHODA ,She is very nice person and very kind to everyone,She takes care of the residents with a big smile.This is what do we need here.Even I took more than one hour to explain the situation and the problem we have in this site from the community, she was professional and helpful.Waiting for the management to respond to my questions and requests.Thank you Rhoda and keep good work.
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November 2023 by T Stephens
As a guest, parking is street only and it's a bit of a walk through the parking lot to visit anyone. Seems well maintained. Rent is a little above average, but apartments have a "small home" vibe. Some ground floor tenants must get used to seeing neighbors outside their bedroom window; close sidewalks to the parking lot.
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October 2023 by Alana F
My husband and I lived at Villa del Sol for a year. It was an ok experience but there are definitely problems. The first is that the apartments need updating. The windows allow in a lot of dampness, even puddling when it rains and this results in constant mold/mildew growth. I would use bleach every week and it always came back.People do not pick up their dog poop and the admin does little to remedy this. When it gets hot it can really smell bad.The laundry room was a constant source of stress. Frequently more than half of the machines would be broken for long periods and the admin would say “it’s not our job, contact the company.” I do not find this acceptable because they chose that company.The cleaning fee required at move out is absurd. This should not be the tenants responsibility if they left the apartment clean. I have lived in many states and this was never required.We were not informed that there was no fridge in the unit prior to moving in and had to go without a fridge for a week.Rather than telling us that we needed to put a lock on our carport storage door, the maintenance team DRILLED IT SHUT because of homeless people getting in. Our belongings were drilled inside. We would have been happy to out a lock on but our storage unit was damaged and a lock didn’t fit. Communication was the main problem here. They never even warned the community that people may be sleeping in our storage units. This should have been shared for safety reasons.I did not find the community to be particularly friendly but this is not a big issue.
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October 2023 by Sandra Jones-P
writing a review for Rhoda V. Consultant at the Villa Del sol apartment complex is easy to do. I found Ms. V. To be extremely professional, friendly, and knowledgeable about what I needed to do in order to rent an apartment at Villa Del Sol.Ms. Villanueva took me on a tour of available units. She also covered move in specials for certain vacancies.Rhoda showed me around the property, was kind and provided all the necessary information I needed to lease an apartment.Rhoda is a leasing consultant who represents the property and the company very well, my compliments.S.L.Jones
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July 2023 by Carolyn W.
I have a lived here for six years. I love it here and could not imagine living anywhere else. The management is fabulous. Alex has been a constant go to for anything since I have lived here. I have never been disappointed. Alex has been respectful and kind and always assist me with the needs in my home and with any residential matter. The property is always clean and it is quiet. We get to have the the morning and evening parrots. I love them. we are at the base of the mountains and there are so many hummingbirds I must state we have a great maintenance team who is prompt, gets the job done right and never leaves a mess behind. Elias was training a new worker today on how to install the dishwasher. Elias is a wonderful teacher. Elias has been here since i have he is a kind great working man. Ramen is a fabulous maintenance manager and keeps this place perfect. I am so grateful for this team and to call Villa Del Sol my home.
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July 2023 by Vanessa Torres
Amazing community. Alex is an awesome manager. He goes above and beyond to Meet your needs, friendly and kind. I definitely recommend this community. ?
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April 2023 by charvyance porcha
Lovely apartments quiet area… except for the SQUAWKING BIRDS. Early in the morning and in the evening. They’re so loud they wake you up. NOT YOUR TYPICAL CHIRPING. Also most of the washers are usually broken. Great area though.
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April 2023 by Daniel L.
I was ready to leave. But did find that the rent I was paying at the time was a decent deal compare to most prices out there. And the apts are def a big space. Square footage is one of the best around Alex in the office is good at his job. Now the nitty gritty. They will raise the rent. As much as possible. Any chance they get. They use cheap windows that will leak into your apt. Causing mold and mildew unless you, as I was told , leave your windows open in the rain to ventilate the apt. Ruined furniture and carpet and was my fault for having those things in my apt. Roaches are abundant. I am not a dirty person. Clean a lot. No matter how much we clean, or how many time the pest control comes. They do not go away. The homeless and transits are everywhere around here. And it's getting worse. Which is raising the theft and crime rate in the area. Take the time to check the police reports. If they decide to come. Calls have been made. Nothing they can do. They do nothing for residents who resign the lease. Not a carpet clean. Not a single thing. They just raise the rent. The apt "upgrades" are not anything other than wrongly placed cheap tile that has air pockets and will allow the water from the rain , as stated before to enter your window. Seep down the window sill and enter those cracks and spaces in the floor. I am looking to hire someone to check the mold under the floor to see how bad it effects the air we are breathing. The apt is mostly quick fix. The countertops come off easily if slightly scratched. The "crown" mold and floorboards are falling off, and they still will do nothing. The manager wants nothing to do at all with the residents. Just sits in the office and will vaguely say anything. No worry about your issues or worries. It's take it or leave it here. So again. To reiterate. The apt is a great size. The property itself is decent and looks awesome in the spring time. The residents are starting to decline. Lots of people leaving causing specials for move ins. Unfortunately when the houses are unaffordable, the apts in the area have the ability to know people will need a apt.
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February 2023 by Alaric Board
Assistant manager Alex is great. Maintenance Supervisor is awesome. Clean. Quiet. Good neighbors. Great location. Good parking inside facility. Been here for four years. Luv it. Armed Security too.
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January 2023 by natali mimo
Bad property manager April flores this yearAlex is the best person for this position as his kind and generous way for communication with tenants and solving issues...But this year with th new manager alot of complaints:No solving problemsTowing cars of residentialsDogs poop whereverAir-condition is very poor quality also windowsAlso ant problems and mosquitoesLaundry machines few workI hope things change coz i love th place ....
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January 2023 by Ibrahim Alshurbaji
Very bad management.Specially the property manager.I don’t recommend dealing directly with the property manager,You can deal with the corporate.Very clean Appartments.
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January 2023 by Odion Obomeghie
Alex has been very nice to us right from day one, but it’s becoming very disturbing if your management could now be instructing the security guys at night to be peeping at the parking lot to know which car to tow away immediately regardless whether the car belongs to residents or immediate relative.Towing a car on the first day of the year... it is considered a holiday break..,whosoever did or ordered it is very mean..that’s very inhuman…..we ended up paying 500 on next morning. It’s painful that the management could do this to their tenant not even a warning sigh first was put on the car! Eventhough we were at the verge of getting a sticker for the car.Your security guys are always busy looking for cars to report to towing company to come and tow away.The saddest part of our frustration is at the towing company , the young employee guy was very rude to us, infact when my husband ask him why he is giving us such attitude he responded we should get out and with an f word.Its was a very bad day for us.I decided to write this review with pain in my heart.This management shouldn’t derive joy in making your residents to feel pains, sad, frustrated in a place they call their home?
