-
March 2024 by Elisa L.
if you're an older woman, don't expect to be treated with the same time and attention they treat a man. They'll spend 20 minutes trying to find the right screw for a man, but point you to a wall when they get around to you after you wait for 20 minutes. And try to sluff you off and sell you anything even though it's obvious that it's not the right solution for you you came in for. I'll take my business elsewhere!
-
February 2024 by Juan Mejia
Avoid this ace location. Rude
-
February 2024 by Jim Booth
Everyone was very helpful!!
-
February 2024 by Adrian Labo
Had the worst experience in this store employees discriminated like no other not only did this old lady accuse me of stealing and she stuck her hands in my pockets and attempted to grab me and to top it off, they locked the door and locked me in the store against my will. I feel violated , discriminated , and humiliated. Now hypothetically speaking even if a customer was attempting to take something the employees should not attempt to grab and reach in the customer’s pockets .. so be careful my fellow customer you maybe be discriminated and held against your will at this store .. and for all the employees that watched and let this happen FUUUCKKK YOUUU!!! , you should all get fired except the lady in the register she was so sweet
-
February 2024 by Mr H.
They advertise that they cut keys. Yet they will not have the key you need. If you bring your own, they refuse to cut it. Since you did not buy it from them. If you have a small project, they might have what you are looking for. Maybe..
-
February 2024 by Eric Perez
If you buy something at one ACE, they will not accept returns at a neighboring ACE. Incredibly inconvenient. Why share the same name if you are not connected in any way? Super inconvenient.
-
December 2023 by Will J.
Ace is the place, the staff is very knowledgeable and will assist you to find exactly what you need. Home Depot and Lowe's employees have no knowledge and are never willing to assist. They also have a lot of items the big store doesn't l. I do understand the previous comments about employees being rude, but it's a 2 way street..
-
December 2023 by Katherine G.
Great place if you are ever looking for weird or uncommon fasteners, especially if you have an old sail boat. They are always fully stocked for random hardware, home and other miscellaneous items.
-
October 2023 by Eddie Income Tax INC
This morning I went to buy a metric screw for My bike and the young man help very nice, but I had to return because the screw didn't fit and a old man that works there started giving me bad attitude and I asked for the tap and he start arguing with me. Rule of thumb if client ask for something just give it tohim Don't argue with the client, I hope this person receives a better customer service training, I will never came back to this store again
-
October 2023 by alan daniel
Ace hardware has hundreds of household items, including plumbing, electrical, painting equipment, and supplies.
-
September 2023 by Eddie Navarro
This morning I went to buy a metric screw for My bike and the young man helped very nice, but I had to return because the screw didn't fit. When I returned an old man that works there started giving me bad attitude. I asked for the tap and he start arguing with me. Rule of thumb I was taught as an employee is, if a client ask for something just give it to him. Don't argue with the client, I hope this person receives better customer service training, I will never came back to this store again.
-
September 2023 by Terry Jones
Owner and older worker implying a mexican man who is clearly watching a video about plumbing to figure out what part he needs is "acting dumb" in order to steal like "they all do"While the mexican cashier just awkwardly laughs it off. Mouse traps I bought worked great though. This all happened early 2023
-
August 2023 by Nina R.
Service is friendly and staff members are helpful. They have always had what I needed, even if the prices are a bit high. They copy keys on-site. The only downside is that the hours are so limited.
-
August 2023 by Doctore B.
on 8-5-23 2023 2pm i entered into ace hardware 663 w channel islands blv port hueneme 2 steps into the store i was told by owner father and son if i needed any help i said yes and in a veryy rude and condescending manner directed me to the back pointing with their finger not willing to assist me as i brought that type of rude service and unprofessionalism to his attention he had the audacity to call me a criminal and to leave his store these types of businesses have no place in our community lets stop supporting them.
-
July 2023 by Rebecca G.
Love supporting this small community hardware store! I come in for various things from having keys made to bbq needs to plants for my patio! Everyone who works here is very nice and helpful! Highly recommend!