The United States Postal Service at 560 E Pleasant Valley Rd is dedicated to providing secure, reliable, and affordable mail and package delivery to every address in the country. With a commitment to customer service, the staff is praised for their friendliness and efficiency, making customers feel like family. Reviews highlight the excellent service, with one mailman particularly noted for his consideration and friendliness. Customers appreciate the clean and professional environment, where they can quickly drop off packages and ask questions. The post office offers various services, including tracking numbers for multiple items and selling postcard stamps. While the window office closes at 5pm, customers can still access mail drop-off after hours. Overall, this USPS location is recognized for its innovative approach and dedication to improving customer experiences.
Carlos Hurtada is the best mail carrier. He is fast, friendly, and professional. It is a joy when we cross paths because he is quick with a smile and a friendly hello. We just love him!
April 2025
Our mailman Carlos is so great. He's efficient, he's considerate, and he's so friendly! I can tell when another carrier takes his route as they leave the flyers on top of our mailboxes in our complex and they blow all down the breezeway. I also get the wrong mail at times when it's not Carlos. We love him!
July 2024
I was able to drop off my letter around 5:05pm after work. The window office closes at 5pm though (as of July 2024). I am not sure what time the door locks for the PO Boxes or mail drop in.