The AT&T Store in Porterville offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. Reviews consistently highlight excellent customer service at this location. Staff are described as very friendly, knowledgeable, helpful, polite, kind, and prompt. Specific praise notes employees who make a connection, provide patient service, and focus on saving customers money without pushing unneeded extras or services. The experience is frequently called enjoyable, with appreciatively short wait times. Multiple reviewers directly compare this store favorably to another local AT&T location, which they cite for extremely long wait times and rude, pushy employees. This Porterville store has gained strong recommendations and lifelong customers who find it worth a special trip for its efficient, helpful, and pleasant service.
Customer service is always excellent and quick service .
December 2023
Went in to make a payment,was greeted with a friendly smile ,and attended right away. Sales person, Saul N. at store PN48 was friendly, attentive, and professional.After Maki g my payment, I had an issue with my phone, which he corrected right away with confidence and knowledge. You have a valued employee and asset to... read full comment
October 2023
Highly reccomend this store. Service personal were very friendly, prompt and knowledgeable. Helped me with the purchase of a new phone and assisted in changing my outdated plan which will save me money on my monthly bill.
