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February 2024 by Luis Vasquezoliden
Every employee was just walking around while we where waiting for over an hour the manager did not try to help us or try to get his employees to attend us I am now moving to t-mobile I will never recommend any one to come to the att store on Henderson if I could I would leave zero stars but I at least have to
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February 2024 by Mono Python
Jose Gabriel WORKS WITH INTERGRITY, SERVICE BEFORE SELF, AND EXCELLENCE. He RESOLVED an issue I had when I had placed a preorder for the Samsung S24Ultra with an eligible trade-in. He was able to understand the issue/concern I had and was able to break it down so I understood what I was purchasing. His store manager Thalia and Assistant store manger Ricardo oversaw that I was recieving the highest service and meet my needs as a customer. JOSE was VERY kind he also spoke with truth in his work and I truly believed he was working FOR ME. Honored my Trade-in and fixed all my issues and showed me in DETAIL everything I didnt understand at first glance. Please keep highering employees like JOSE
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January 2024 by Trinh Pham
We came to this store to replace a bad SIM from ATT. No one came to greet for a long time. There were 5 workers total, but they all avoid eye contact with us until more than five munutes later a girl worker came over and ask us if we need anything. We told them we just need to replace a bad SIM, should not take too long but she told us to wait about 20mins as there were customers ahead of us. We were kept waiting for a very long time. We waited for more than eighty minutes untile someone came and finish everything in less than five minutes. We could see some of them walking around doing nothing, while most gathered at a table chatting. We were really not happy with the way they treated us. I wish I could give them more than 1 star but they don't deserve it. For your heart's health, DO NOT come to this store.
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December 2023 by Mothers Milk
Trash can of a store the wait time are ridiculous while they are in the back laughing taking their time when there is a line of 8 people and 2 people on the floor
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December 2023 by Louis Stephen
Absolutely fabulous customer service from Jose! Personable, professional and very knowledgeable. Got things done with no issues!!
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November 2023 by Staci Rountree
Jose Gabriela was an amazing helper with setting up my iPhone.He was very helpful and positive. I would like to have him assist me again!
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November 2023 by Maria Farias
Justina and Javier were so helpful, professional and very caring of our situation. Big shout out to Javier for retraining a AT&T retail store sales rep. (EASTVALE in MIRA LOMA, CA. Sales Rep Hao O.) he was very professional while doing to may I mention. Once again thank you all that helped up tonight. Will now only ask for you two!
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October 2023 by Joseph Riddle
I recommend AT and T at Henderson Ave in Porterville to help with all your phone needs. The store manager was helpful and quick to address my concerns and conducted service in a professional way. I recommend this store without reservations. Thank you!
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October 2023 by tnsgame
One of their Representatives Jose Gabriel was very kind, respectful and help my whole family with all our devices and account's
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October 2023 by mayra ramirez
Big thank you to Jose Gabriel!He has amazing customer service !I will be back!
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September 2023 by Justice Moeller
Jose was amazing!!! I definitely recommend coming here for amazing customer service.
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September 2023 by Marcie Mendoza
I just wanted to write this review because I had the best customer service tonight at this store . Ricardo the manager was so helpful , got me an amazing deal , was pleasant and very professional. I’m so happy with my new service ! I highly recommend coming to this store . And if your thinking of using any other cellular service don’t do it . Go to AT& T you won’t regret it .
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September 2023 by Lidthaya Lasadon
She was very nice time. Help me with everything help me with my Apple ID when I come in again I'm gonna ask you 5=very satisfied love my iPhone 14
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July 2023 by Cecilia Alfaro
I went in with my mom looking to get a phone for my grandfather for father’s day and Gabriel helped us out greatly. He was very patient with us when we needed to get more information to finish the process and was very helpful when my mom, who speaks mainly Spanish, had questions.
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July 2023 by Marilyn Certuche
I was so please with the employees that help me with my phone and made sure everything was put back exactly ? on my phone