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June 2023 by Rosalba Hernandez
By far the best boot barn I've been to with great selections & sizes. Very clean and the staff is friendly. Many different styles to choose from
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June 2023 by rosalba mora
By far the best boot barn I've been to with great selections & sizes. Very clean and the staff is friendly. Many different styles to choose from
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March 2023 by Michael Bayles
Friendly sales people. Great selection of boots and clothes.
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March 2023 by Elise McKenna
Love this place! So much to choose from.
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February 2023 by israel champion
Always have everything I want for work.
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January 2023 by Jared Clark
Made an exchange for my son's pants no receipt as it was a gift. Exchange was easy
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October 2022 by Rigo Lucio
Clean, organized and good customer service
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October 2022 by Pam Lafay
Love their dry dry selection of boots and jeans
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October 2022 by Omar Vazquez
Great customer service.
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October 2022 by Julia B.
Well, I'm sorry to say this was my first visit to Boot Barn but now that I have been, it is definitely not going to be my last! I was happy to see several cars in the parking lot when I went on a Sunday afternoon. The outside of the store is very attractive and bright and the sidewalk and parking lot were noticeably clean. This continued in the store, I noticed as I moved around it was spotless inside, and the displays all looked very nice and well stocked. As you enter the store, the women's clothing section is on your right and the men's section on the left, and the boots are on shelving along the entire back of the store. I had gone to get a particular pair of boots so I made my way back to the boots and found the section with my size. This is a display where you choose your boots off of an open shelf. After looking unsuccessfully for a couple of minutes, I was approached by a sales associate and they asked if I needed help I showed them the boot I was looking for and they told me they didn't think they had it in stock, but I could order it. I did let her know that the website showed that Porterville had it in stock but she said again that she didn't think they did. since I wanted to double check my size, I took another boot of the same maker and size to a bench to try on. I asked for a boot jack which was brought to me immediately. After confirming the size that I wanted to order, I continue to look around the store a bit. I did find some socks and a T-shirt. I wanted to purchase as well. They had a good supply of both. as I was making my way out of the boot section, I was approached by a different employee who asked if I was finding everything and I mentioned that the boots I came for was not in stock, but I was going to order it, he asked which one it was and he went back to double check, which I thought was nice. He came back with two different boots. Neither were the one I had wanted but they looked similar, but I appreciate the effort. The first woman who had help me with the birds, was also the one who check me out and she was very pleasant and helpful and she ordered the boots I wanted, and will have them sent to my home. They could also come to the store but since I don't live extremely close to the store, I decided to have them sent to my house but I am kind of regretting it now because I wouldn't mind going back in the store because it was really nice. If you are looking for high-quality western wear or workwear I highly recommend Boot Barn. Over the last few years, I have noticed a sharp decline in the jeans you buy at places like Kohl's or Macys as far as quality, but I did see some really nice brands there and they are high-quality denim that are made to last. I will definitely be back! Please note that the photo I contributed shows my service dog. He is not a pet, but was trained by a service dog organization so he is allowed by law to accompany me into the store. Next time I go in the store I will take photos of the displays, but this was the only one I took that day but I wanted you to see the cleanliness of the store. My shoe is the one on the bench because I was walking around in a boot.
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September 2022 by AnaGabriela Andrade
Really disappointed. Visalia location has so much better customer service. I was there for about 20 minutes and no one asked if I needed help or any questions. No one welcomed us in either. Completely ignored my mom in me in there. Will be thinking twice before going to this location again.
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June 2022 by Simon Mandujano
I found some shirts that i was looking for. They just need to get more variety of hats like they have in other boot barns. Great customer service
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June 2022 by Donald Stebbins
Lots of dude ranch gear for wannabe cowboys and girls. Lack of bargains. I
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May 2022 by Sandy Brown
My son really like boot barn. We bought his first pair of boots there and he really like the quality of them. The staff are of great help when your shopping. The prices are a bit high but well worth it. Good quality stuff.