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February 2024 by Tia Noel
I want to give a big Thank You to Karina Reyes Rosales for her great attitude, patience with all my questions and Concerns. The rental process was quick and easy I was in and out In no time. I’m a very satisfied customer and will continue doing business with them.
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January 2024 by Natalie Matta
WORKED THERE FOR OVER A YEAR AND IT WAS VERY ABUSIVE. CUSTOMERS COME IN ACTING LIKE THEY’RE JESUS CHRIST AND THEY RULE THE WORLD AND I GOTTA REMIND THEM WHO STILL DOES ?✝️ IT WAS CRAZY AND I JUST KEPT GOING UNTIL I GOT FIRED. I AM PROUD THAT I HAVE BEEN PERSECUTED FOR BEING GODS FAVORITE DAUGHTER ✌?? †
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January 2024 by Benita Garcia
I WORKED HERE FOR 15 MONTHS THEY TREATED ME LIKE HELL AND PUT ME LAST BECAUSE I ALWAYS SAID JESUS CHRIST SHOULD BE FIRST! ALWAYS! I DO NOT RECOMMEND AND WILL NEVER GIVE THEM BUSINESS LIKE EVER ???✝️????- NATALIE RENEE MATTA
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January 2024 by Jeff G
Great and quick service. Staff were great. Karina was awesome. Got me in and out quickly.
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January 2024 by Yousef
Nice and smooth service
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December 2023 by Yuri Hester
If you go to this location ask for Karina. She is amazing and has the best customer service!
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November 2023 by Evelynda Medina
Great customer service. I've rented from Enterprise Rent-A-Car a couple of times. Always respectful and kind. All staff. Thank you. Look forward to future rental.
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November 2023 by Valeriano Saucedo
I only rent from Enterprise because it's the best car rental agency. Its staff is friendly and knowledgeable. Karina (Porterville, CA location) is the best. She is an asset.
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September 2023 by Karla Dowdy
If i could put a negative star, I would. The customer service was less than curdious. They were rude and not helpful at all. After dropping my car off, there was some miscommunication between the ins claims, the body shop, and the rental place. I was left without a vehicle, and all got rude,eye rolls, and attitude. I will not be recommending this enterprise rental to anyone who has a choice of going somewhere else. Now I am without a vehicle.
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August 2023 by Daniel Alcantar
Worst experience I ever had at a rent-a-car dealership. My wife's car was stolen earlier this morning, and it was a traumatic experience. It was later exacerbated by how my wife was treated at our local Enterprise. Upon arrival around 4:15 pm ( they close at 5:00 pm), she asked for the Gecio discount due to the police and insurance report being drawn up. During this time, staff was willing to help and began to inquire if Geico had authorized the expenditure for the auto renter. Once the team was notified that GEICO had not been able to approve, they all treated my wife as if she was persona non grata. After waiting over 10 minutes, she finally spoke up and said she would pay out of pocket; that is when they told her they had no available vehicles. They waited till closing time to tell my wife that they had no cars and could have told her upfront that they did not have any and saved everyone time and energy.
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July 2023 by Jennyfer Shields
I have rented from this company multiple times never had any issues. And then I went to return a vehicle today and they charged me an additional $150 because they said I had a pet in the back I know I did not have a pet in the back I had my three kids because we went on a family vacation. My twins did get car sick and they tried to say that it was urine from an animal when I know for a fact that it was not. I honestly don't even feel comfortable renting from them now because I feel like children are not welcome in their vehicles. Children do get car sick. Not a family friendly company.
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March 2023 by Rochelle Quinteros
Have always had a great experience with them!
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February 2023 by Robert Betts
Not pleased The only vehicle you had for us was a Alfa Romero sports coupe or sports sedan not what we thought we would get also you would not rent one way unless we rented it for 6 days we only needed it for two and finally we were charged more when we picked up the vehicle then the original invoice
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January 2023 by Retro Stylz
Fast friendly staff that are willing to go the extra mile for you!
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November 2022 by Buppi Gonzalez
The manager here is really nice. The lady who sits in the very front, facing the door, is always very serious and says no for everything, but when you ask to speak to the manager he is very nice and understanding and tried to help you out however he can. Definitely appreciate his service there.
