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August 2025 by Mac McGuire
Comfortable Stay with Great Staff, but Some Amenities Need Improvement.
I recently completed a six-week stay at Porterville Holiday Inn Express, and overall, it was a pleasant experience with a few areas for improvement. The staff was attentive and professional, with management striking a great balance of friendliness and efficiency. The housekeeping team was particularly noteworthy—always polite, friendly, and diligent in keeping the rooms spotlessly clean. As a relatively new property, the hotel is well-maintained, and the upkeep reflects an admirable commitment to quality.
The rooms themselves were a highlight. Spacious enough for a long-term stay, they featured comfortable mattresses and pillows, which are critical for me during extended hotel stays—pillows can truly make or break the experience, and these were pretty good. While I didn’t often take advantage of the breakfast due to my schedule, the times I did, I found it to be quite good for the size of the property and the setting. The selection was satisfying and well-suited to the environment.
However, a couple of issues detracted from an otherwise great stay. The laundry facilities were a frequent source of frustration, with washers and dryers breaking down too often. When only one machine was operational, it was challenging to find an available time to do laundry, which is a significant inconvenience for long-term guests. Additionally, the Jacuzzi hot tub was a disappointment. It was out of service regularly, and even when operational, it felt more like a lukewarm bath with minimal water movement rather than a true jetted hot tub. I urge the hotel to repair and maintain this feature rather than removing it, as many hotels do—a properly functioning hot tub is disproportionately important to me.
Compared to my current long-term stay at another hotel, I’d gladly return to this property for its cleanliness, comfort, and exceptional staff. With some attention to the laundry and hot tub issues, this property could easily be the best in town.
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August 2025 by Mike b
Everything was great the room,breakfast. Everything was clean. Pool was clean just have to beware cause their is flowers along the fence so their is bees and wasp present and some wasp will drink from the pool
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July 2025 by Sherri C
Because of the 2 star rating that the hotel would be awful, but it was clean, modern and the staff friendly. It was a pleasant surprise. The pillows were a little soft but, other than that, a great stay.
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June 2025 by Eric Hepner
Clean, spacious, comfortable rooms. Front desk is friendly, helpful and engaging. Breakfast is extensive. The only thing I works change is that the hotel is on the wrong side of a divided road, so you have to navigate a roundabout to get there. Still an excellent experience overall.
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June 2025 by Charlie Bass
Said the room was $199 dollars and wound up charging me$404 what a ripoff
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June 2025 by Ilya Lukashev
Friendly staff, clean and spacious rooms. Been traveling with my wife and two kids - was pretty good for the buck. The only exception is unforgettably bad breakfast experience. Just a few food options, bad tasting, plastic cutlery and paper plates, dirty tables. Really weird since I’ve been to a few hundred hotels over the last few years including holiday inns and this one stands out in a bad way. May be the european part if the network is significantly better but the only difference was in the breakfast experience.
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May 2025 by Donna Johnston
Over priced for the area. And it was very loud. Why put a cpl on a 1st floor then place a family above? I got up at 6am so I could go rest
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June 2024 by Anastazia Robles
I love this hotel they are always so nice and always will to go that extra mile to make us feel welcome. I stay here at least twice a month due to the fact that my husband is a Walmart driver and I don't have to drive back to
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June 2024 by Penny Johnson
This is a very nice hotel if you’re staying in Porterville. The room was nice and the air conditioning worked great. They have a very nice hot Continental breakfast. There is no restaurant, but there are plenty of places around the location to go have a bite. The check in area does have a refrigerated area where they have ice cream, noshes and bottled water you can purchase.
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June 2024 by Mark Rawls
I have been a member of HIX for over 20 years. I choose HIX for all of our reservations. I have to say the hotel in Porterville, CA has absolutely the worst service that I've ever encountered. Not enough bath clothes, not enough pillars. Ask the front deck for them, that said come get them. So we went to front desk to be told there are none available! What?? Hotel without pillows?? Would not recommend this one!
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June 2024 by Jason Blankenship
There were challenges with my trip, and the hotel manager did not need to accommodate my changes but did so anyway. I travel a lot and know this is rarely done. A+ THANK YOU!!
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June 2024 by Kim Wadford
Always a wonderful stay!
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May 2024 by Marina Sandano
Spacious room, clean and friendly staff.
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April 2024 by Leandro Addarich
Clean, excellent service, best breakfast which is included. Best hotel near Porterville, but not a lot of choices.
Rooms: Big rooms, nice bed.
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April 2024 by Ray
Nice hotel great parking great breakfast staff was great
