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April 2024 by Mel De
Not a good store staff and manager at this store are so rude.
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September 2023 by Samantha Maya
In Porterville .. ALL the Sierra Mini Marts are go-to’s! They stand out amongst your regular corner store; you’re not gonna go into an unconditioned store with hot beer and out dated and expired products..!? No! So happy not much has changed since being under new management! I got favorites at all 3 stores but overall all the employees have good customer service besides a couple bad eggs! However Post Malone is my favorite at the Newcombe store and the older gentleman that usually works with him.
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September 2023 by ryan knott
You can tell by the atmosphere that things have changed since the new owners have taken over. Not really that small town vibe when you are in there anymore.
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January 2023 by studentdrake
Good food, great staff.
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April 2022 by Cathy C.
Although I love the regular wait staff here at Newcomb Sierra Minit Mart, the day manager is a real downer. She has a negative comment about everything, always says they don't have enough cash to cash out lotto scratchers (whether it's $50 or $500), and is demeaning in both manner and words to customers that frequent the store. She seems to feel put out to even have to wait on patrons, and don't believe I've never seen her smile! Can only imagine how it must be to work there as one of her employees! She is the absolute reason I rarely frequent this store, and I used to go there pretty much daily.....ugh! My dad owned a liquor store right down the street on Olive for 30 years, was kind to both employees and customers, and would have fired this woman immediately if he had heard her talk to his customers in the manner she does. Sad, and a blight on the usual great and friendly service found at every other Sierra Minit Mart in Porterville.
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October 2021 by Memphis Graves
They over charge and if you order from hot food they don't give you the amount you ordered. They will rip you off every chance they get. Not going there anymore!
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October 2021 by Gabriel B.
This is my regular mini mart, I'm here daily...every one is always so friendly and welcoming...but today, the old gray haired lady was really rude, I don't care how long you've been working, if your not going to have a good attitude, you should never be in customer service...find something else to do lady...very disappointed...
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August 2021 by Priscilla Tamez
Trudy is rasict.
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May 2021 by FalcoPie A gamer
The store is fine and most of the employees are nice. But then you get to their manager Trudy. Can be nice sometimes, or like most of the time, extremely rude to customer and employee alike. I'm not going into details but it's bad enough that you hear rumors about it around town. And if you haven't just drop in and see for yourself. Hopefully you get her on a good day but if not brace yourself.
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November 2020 by Michael R.
Disgusting. During COVID-19 in a county that was updated to the most restrictive "purple tier", two customers entered without face masks and the clerks (2 ladies) said absolutely nothing. When I went to the counter to pay for my things, the clerk was making sandwiches bare handed and when she saw I needed to be checked out, she did so without washing her greasy hands. She also got grease on one of my packaged goods. I feel absolutely disgusted because I know innocent people will buy those sandwiches. Yuck! This is one of the reasons why this virus spreads. Like I stated before, disgusting!
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July 2020 by QWARRIOR 17
These are the rudest people in town.
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April 2020 by Matthew Armas
When they say 24hrs at this store they actually mean 24hrs, unlike the Henderson location! Thank you for keeping the store open when the Henderson store fails to do their part!
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July 2019 by Dia V.
Every single time i visit this mini mart, swear they always have hot foods FRESH and ready when i am about to take off! Literally around 10pm-1am, the cashiers/attendants are all super nice. Place is super clean, fully stocked, and i always see other patrons frequenting. Which could be a good sign?! Super convenient, on my way out, quick efficient service. No complaints on my end.
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June 2019 by Chris Smith
I received poor customer service. The woman at the resister treated me extremely poorly. I asked a simple question. I asked why there wasn't food today on Tuesday June 18th. Exactly what the paper said. She said there cleaning it. Must I add how rude ‘trudy' was? I truly hope that's her name. She made me want to never shop there again. I called to complain and she shut me out. She even hung up on me said there's nothing she can do. What exactly do you mean? How can you be so rude to people that come into your establishment. I wouldn't employ someone like that. She is so rude. It is the worst customer service I have ever encountered in my life. I am glad that I didn't blow up on her in person. Which is why I called on the phone. She told me she's really busy. Hm. Really too busy to hear a complaint?? How can an establishment be okay with that? Having someone so rude working there. If I didn't get her name right. I'll give a description. She was white with blonde hair and a ponytail. She was older with blue eyes. Point is. She is rude. I'll come in there any day when she isn't there. I won't spend money if she is working. Such a rude woman.
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June 2019 by Rasta M.
dont come if the 2 ladys are here !!! everytime i come to this place i argue with someone , when i was getting my sandwich made they were talking bout drama n took 15 minutes cuz of that !! this place has gone down hill!!! the other reviews are not up to date n i'm telling yall how it is now!!!