Ulta Beauty is the largest beauty retailer in the US, offering a wide range of cosmetics, fragrance, body, skin, and hair care products from over 500 brands, including Tarte, Fenty, and Chanel. Customers appreciate the store's vast selection of over 25,000 items, including exclusive brands like Kylie Cosmetics and Olaplex. The staff at Ulta Beauty is known for their kindness and helpfulness, providing A1 customer service. Many shoppers have shared positive experiences with associates who go out of their way to assist, such as speaking multiple languages to help customers. The store also offers a Salon where clients can receive hair, skin, makeup, and brow services, with the option to book appointments online or walk in for services if stylists are available. First-time visitors have praised their in-store experience, highlighting how associates guide them to the products they need and ensure a smooth checkout process. Beauty advisers, like Alyssa, are recognized for their expertise in matching customers with the right products, enhancing the overall shopping experience. With a focus on customer satisfaction and a commitment to conscious beauty choices, Ulta Beauty continues to be a favorite destination for beauty enthusiasts.
Customer service needs improvement Im getting older so now I'm looking at makeup to make me look better but you can't get help from staff
May 2026
Highly recommend Linda in the salon area for hair services! She was the sweetest and made the appointment feel comfortable, my hair has never looked better ššš»āāļø
August 2025
Customer service is always so bad here. They never give me my free gifts. The customer service alone makes me drive to another town to shop there instead. It always feel like Iām a burden here.
