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November 2023 by Aislinn Lore
SUCH good customer service. everyone here is extremely nice and helpful. we have multiple cars on a pass, so there was a complicated issue where our barcodes got jumbled somehow and Faith was super patient and helpful and stood there with me for like 10 min to get it resolved! thank you guys for being awesome every time
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October 2023 by Matt P.
Blower blew off mounding piece of my car in the tunnel. The piece was found in the tunnel. Filed a claim and was denied. Besides this the car wash is mediocre at best for a $26 wash
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September 2023 by ryan knott
If I could give this company a 0 I would. We have been a paying member for a long time. My wife took her car through a couple days ago and the car wash ripped her driver side tail light out. We are being told that they are not going to cover any damages because it happened to fall out at the blowers in the end and that indicates previous damage. They even told me that the light looked good on entry. Not a way to do business. Will not be going back. Now I have to go to BMW and pay for it myself. Bad business.
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August 2023 by sugersnow 2012
First of all I want to say the customer service is on point everytime I go they are always smiling and telling me have a great day or asking how my day is going so far always a plus in my opinion even the manager came and helped thankyou nalee for the help and convinceing me to upgrade to titanium and the wash itself the new titanium wash a big difference literally feels like I got my car waxed I always dry my car after by hand and with the titanium the microfiber towl glides on the paint and it's more dry then usual so no need for extra work at the end would recommend 100% best and easiest wash I've been to A++
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June 2023 by Brenda C
Done fast and easy!For the price I don't expect much but the vacuum makes up for it. My 2500 got a quick wash and I vacuumed it for less than half of what I've payed everywhere else. Now it's not a perfect wash but for the price and time it takes, I am just glad it's less dirtier. Same goes for my other vehicles when I bring them in too.
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May 2023 by Sanya Castillo
$19 for a car wash now, and it slings you through so fast your car comes out still nasty and wet!!! Soaking wet, the air dry is less than 30 seconds. What a waste of money. I do not recommend.Services: Polishing
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April 2023 by Eric V.
Worst place ever, super expensive and their tire shine is junk. Today I went through it and there power went out after resetting the breaker it just let me out and didn't properly drying the car. For the prices they charge I'll be washing our vehicles somewhere else. I wouldn't recommend this place to anyone.
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April 2023 by eissa lough
Part of my car was ripped off by the machines inside the car wash. I was told that it was my fault and they wouldn't fix it. I was told by the employee before I put in the claim that the manager won't fix my car. That they never fix problems with the cars but she would put the claim in but don't expect it to be fixed. You can see that on the part had been broken off. It wasn't broken before. But it was my fault. It litterally stopped my car as the part was being ripped off and sent through the machine. If it stopped my car, it had to have a lot of force tearing it off the car. They had to get the part out of the machine to bring it to me. I have been a monthly paid customer since they opened. That's a lot of money for them to not fix what they broke. How is that, my fault? On top of that, my car is never completely clean, nor is it ever dry. I also have part of the blue material they use stuck in my backlight, that I haven't been able to get out.
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April 2023 by Anthony Lambarena
20 dollars monthly all you can wash best deal I've seen so far
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January 2023 by Mark Hayden
great service/good work wonderful attitude
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January 2023 by Racheal Ortiz
I really like the workers but only get to talk to them sometimes lol. They’ve all been nice but I bet they love minimal interactions ?
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December 2022 by G S.
Don't waste your money Doesn't wash your car very good We went twice and still dirty
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November 2022 by Vicki B.
DO NOT TRUST THIS BUSINESS!! My husbands business truck was damaged by ripping off the top lights off after he had gone through the same car wash for years. Apparently they put in a new brush that is defective. They gave him car wash coupons to cover the repair bill and he returned to the car wash alerting them to NOT use the last brush. They did and ripped the lights off again. But the worst part is the obnoxious attitude of the management and the lack of interest when we are trying to get reimbursement. TERRIBLE BUSINESS. The cost to fix is $360.
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October 2022 by Yolanda Alvarez
I am differently abled so to speak so using the vacuums is really difficult for me. They are too high for me to safely reach.
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September 2022 by Venessa Marsh
I got the #1 wash which was $18 and recommended by the employee and decided to tip as well and was fairly disappointed in the service. I miss the Waterdrops Express car wash service and prefer it over this new one.They don’t spray your car with the bug spray to soak for a couple minutes before going into the wash. They spray your car right BEFORE you get it all washed off and it is basically ineffective. My car was still covered in bug guts afterwards.The back of my car, where my spare tire sits, was completely dirty and looked untouched by water or soap.None of the workers even help dry off your car to avoid water spots. Water drops employees were ALWAYS seen running around with towels and drying off cars and it helped a lot. Honestly, I don’t believe they deserved a tip after this and I don’t see a reason to tip at all.The wash was so quick and felt like it did nothing for my car anyway for being nearly $20.The blue towels were out in the machine but the workers found me one in their stock room so I’m glad I didn’t waste an extra $2.Waste of money. I feel I could’ve gotten the same results with the cheapest option.
