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March 2024 by Shervin Barforosh
I rented a car here for a week and things could not have gone any smoother. Tony who runs the place is wonderful. He is informative, helpful and every question or problem that showed up he solved with ease. 11/10 for Tony and Avis for hiring him!
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December 2023 by Dan Cunningham
I can't say enough positive things about Poway Avis. It has been my go-to car rental location for many years. They are dependable, provide very helpful advice, and are extremely helpful through issues. Make initial reservations through Avis online, but then deal directly with Avis Poway for lead up questions, and questions while in transit. They are like a personal support service.
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November 2023 by Renee Hairston
Tony at the Poway location is absolutely wonderful to work with. The car was ready to go when I arrived and he was quick and prompt
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October 2023 by Lam Nguyen
I recently had a fantastic experience with Avis Poway and I can't recommend them enough. From start to finish, everything went smoothly, making my trip stress-free and enjoyable.The reservation process was a breeze. Tony would always have the car ready even same day reservation.When I arrived to pick up the car, the staff was friendly and efficient. They had all the paperwork ready, and I was on my way in no time. The car itself was clean, well-maintained, and exactly as described on their website. It performed flawlessly throughout my trip, and I had no issues with it whatsoever.Returning the car was just as smooth as picking it up. The drop-off process was quick, and there was no hassle. I appreciated that the staff was attentive and made sure to check the vehicle thoroughly to ensure there were no issues with the return.Overall, I was extremely satisfied with my experience with Avis Poway. Their excellent customer service, transparent pricing, and quality vehicles made my trip more enjoyable. I will definitely be using their services again for my next adventure and highly recommend them to anyone in need of a car rental.
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October 2023 by Kyle Pinto
I had a great experience at Avis Poway. Tony, who runs the location, has been phenomenal. I have rented multiple times from this location, and Tony has always been very friendly and accommodating. He kept my rental flexible to work with my schedule, and provided a great corporate rate. I would highly recommend Avis Poway to anyone in San Diego looking to rent a car. The process was smooth and the customer service was excellent!
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October 2023 by Kyle Wagner
Rental experiences usually involve some kind of disappointment. Not so with this Avis rental! I got reliability and support. The site showed me all rental options for the location I wanted to rent from, I found several cars which fit my needs and budget, and the one I selected was the one I got. It was in great condition, and I was out the door extremely fast. The agent (Tony) was friendly, professional and efficient. Since it was my first time driving a Tesla, he showed me the basics and even helped when I had a question on the road. This kind of support is almost nonexistent in the last 5 years, so major points from the personnel/support aspect.Highly recommend this car rental place!
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October 2023 by Hung Nguyen
Tony the Avis representative in Poway California is an outstanding person, always get the car ready to go.
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September 2023 by Unoy E.
I want to give a huge shout-out to Tony at Avis Car Rental for his outstanding help in arranging a car replacement for me. He made the process effortless and ensured I had a suitable vehicle in no time. Tony's dedication to customer satisfaction truly saved the day! Thank you, Tony, for your exceptional service!
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August 2023 by Tiffany Strangman
Outstanding customer service in Poway, California. Tony is the most professional, amazingly helpful individual I have worked with. Super experience - thank you!
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August 2023 by Kevin T.
Completely waste of my time. Avoid this location! It closes randomly during the opening hours for more than 30 minutes without any notice. There were no staff at this location both when I arrived at the scheduled pickup time and return time. Have to wait and waste more than 30 minutes.
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August 2023 by Becca Campbell
The staff at the Poway rental counter are fantastic! Tony was super helpful and very patient. He was prompt and efficient and had the car I reserved available and ready to go. My experience was stellar!
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August 2023 by Peter P.
Quick, easy pick up. Friendly manager. Nice upgrade to a Hyundai Santa Fe SUV with all the bells and whistles from a Toyota Corolla. Always had good experiences with Avis.
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August 2023 by Leanne L
All of my experiences with renting a car from this place have been wonderful. Tony, the staff member working there for the last 2 times that I have rented from this location provided exceptional customer service. He was super friendly and very professional. This seems like a one-man show and Tony does it all with a smile. I will continue to rent from this location the next time I come back to the area.
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June 2023 by Gwen D.
I. Am very un happy with Avis in poway . I went there for years . I rented a car and had a agreement . Corp tried to change that fee . If I don't hear back and get help I will file legal action on the poway office . they have treated us very poorly !
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May 2023 by Jared Bass
If I could give more than 5 stars I would. Tony who runs the Poway Avis was absolutely amazing from start to finish. I rented a Tesla for the week. I wanted to see how the car worked in my everyday life before buying one. Tony was helpful and called him a few times to extend my rental. He made it so easy! This is where I will go if myself or a family member needs a rental!