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December 2023 by Vincent Sorrentino
This shop was highly recommended to me, so I had my vehicle towed here when it overheated. I was called quickly and told that the water pump was bad which would cost $2700. I confirmed with another shop that this is the book rate.But given my vehicle’s water pump is on the back of the engine which is on the driver side because it is a front wheel drive vehicle and there was no leak coming from there it rather than the front of the vehicle near the radiator, I didn’t quite believe this assessment.I had it towed to another shop in El Cajon. Later that afternoon, I was called and informed that my AC condenser had a leak which had caused my condenser and radiator to be clogged with grime. This new shop replaced my AC condenser and my thermostat for $1000, and the car has been fine since.I’m not sure who did the assessment on my vehicle at BNC, but it appears that it was hastily done, and for as much as they could get away with. Luckily, I did not just immediately accept.Not sure, I’d be able to trust the shop in the future.
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October 2023 by Ron Smith
Steve @ BNC was a recommendation and I am completely satisfied with his company. I was in a jam with my 2017 Ram diesel and Steve and his crew took care of me promptly. Steve is a Man of Integrity and worked hard to save me money on all repairs. Not often you find a honest Mechanic these days . Appreciate all the work they’ve done on my Dodge .Services: General repairs & maintenance
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October 2023 by Mae M.
Steve is an awesome guy and business owner. He called me several times through the process as he was fixing my car to make sure I was not sticker shock at the end. Talked through the car issues with me and made sure I understood what he was going to do and the cost. Great customer service, honest and reliable! It also doesn't hurt that he has the cutest pups at the shop to great his customers.
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June 2023 by Mark McCraley
They always are honest with us so we use their service. Often when we go to other places like tire shops where the tire shop tells us we noticed you need need $800 in repair while installing your tires we have gone here and they have told us it is BS. Plus the rates are lower too.Over the years we have used them for radiator repair, air conditioning repair, rat (eaten) wiring damage, transmission replacement and general repair, and have been satisfied every time. And every time have been given a fair price for the service.
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January 2023 by Kevin Briem
Old school repair shop. If you're tired of the pretentious and horribly expensive dealership...this is for you. Its hard to find someone who knows older Mercedes or European. Honest and straightforward. Not fancy and sparkling clean. Just a great repair shop.
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July 2022 by Sherisa Cogdill
Steve has been my go to mechanic for the last 20 years. He has kept all of my vehicles and my family's vehicles in tip top condition for all these years! Highly recommended and they are capable of working on all cars!Services: Auto A/C recharge
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April 2022 by Thomas Tool Company LLC.
I drive a 2003 Ford f150 with 335,000 mi on it I had a guy in San Marcos that I did not know replace the engine and he did the worst job of any auto mechanic probably in the universe the company that I work for currently uses Steve to do all of their Auto repair taking it to him now a couple times for a few different things and I am really pleased with the work he does not the cheapest place in town but probably close to the best good guy good mechanics that work there and pretty fast too I highly recommend this place
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January 2022 by James Merritt
Most honest, reasonably priced Mechanic I've experienced.
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October 2021 by Bizzle Jams
Steve and Rusty were awesome. They got my car in and fixed the same day. The shop is on the corner and I had to do a u-turn, but it wasn't too hard to find. There was a sweet dog named Jake too.
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September 2021 by Fred
Chadd K. Has been exceptional, this review was long overdue but Chadd has been extremely informational, patient as well as a great guy that I #1 Recommend and will personally work with anytime I need my car fixed. BNC's AutoShop does amazing quality and i'm just happy that the problem is fixed with my Problematic BMW. Owning this "luxury" car makes it a lot easier when you have a great team of guys to go to whenever you need assistance. Again thank you to BNC especially Chadd for all the help, information and time you've invested with me and this vehicle. I will always be a lifelong customer for my vehicle as well as my family's vehicle.Service: General repairs & maintenance
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July 2021 by Tom Jones
Good shop, good work, would recommend.
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May 2021 by John P
Amazing, FAST help and assurance. Definitely recommended!
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May 2021 by Jeremy Fletcher
Steve and his crew have serviced and worked on multiple vehicles that I have now owned, there are not a lot of mechanics in in Poway that can boast the same lengthy history of excellent customer service and professional work that you receive when you bring your car here.
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May 2021 by John Hartman
Quality people and quality work with a responsible price.
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March 2021 by Michael K.
Steve gave me the best quote in Poway to fix my alternator. All the competition was not even close. He also got it done really quickly. Thank you very much to Steve @BNC!
