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December 2023 by Nancy J.
Great store! Shoutout to cashier Myke who puts rubber bands around the egg cartons. Genius!
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November 2023 by Almir S.
was told the money gram couldn't be done because it was too close to 8pm. when I asked when does it close? they said it closes at eight. it was 7:48pm. they still said it was too close to 8pm and couldn't do it. Cristine the manager, what is the point? too close to 8pm?
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September 2023 by Laura P.
Myke (my cashier) put rubber bands around my fruit, eggs, and sushi, so they would not spill. this is genius! thanks for the excellent customer service!
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August 2023 by H. D.
Just disappointed with the Habanero grilled chicken I purchased at Stater Bros Poway deli. At a $1 a piece the chicken was under weight and over cooked. Next time I will definitely go to Costco. All the pieces were from a very tiny underfed chicken. Hope the manager will look into this as the recipe is good, but way over priced. Just saying
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August 2023 by T T.
Very clean shopping environment w/competitive product/brand selection, great pricing and DELICIOUS fried chicken
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August 2023 by Wences J.
TWtf is wrong with Heather she got mad and ster yell like I didn't know Wtf is wrong withHeT
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August 2023 by Claudia A.
Wtf is wrong with Heather I ask for this price because she was charging more 22.99 and want to show the price in mi fhone but she started yelling like I didn't put the sticker price I don't know but how I supposed to know if I don't work here ? Then she move away I have another customer then I walk to change my beer And ask a guy if the price is wrong can you fix and Heather come to me and start to complain why I ask the guy she left the cashier alone just to yell me again and of course I got mad at this point if she didn't like his job found another I call the manager but she already talked to him why? Even I don't complain because they supposed to respect that price that I didn't put not my fault but she told to the manager I was wrong because I put the fhone in his face when she didn't let me show the picture what a liar Heather and the manager believes her?
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July 2023 by Kitty M.
I like shopping Stater Brothers. It's clean, well lit, well organized, well stocked. The produce is consistently plentiful and high quality. Nicholas has always been most helpful in that department. One suggestion I would like to make is that there is entirely way too much conversation going on between employees. Especially the courtesy clerks who bag the groceries. They discuss a wide range of topics such as movies, video games, partying, breaks, shifts, when the got there, when they're leaving, how long they have or have had to work, more partying, hie much they hate working at Stater Brothers. It's inappropriate and completely unprofessional and I feel so uncomfortable hearing these convos. I'm not eavesdropping, they're saying this at the checkout while I'm standing there. Where am I supposed to go to get away from it? When they get carts from the parking lot they usually do it with their phones in their hands. And they're super rude too. They need more training and better supervision. I've addressed it with the manager but there is never any improvement. Oh well, I think I'm too old school and need to just accept that Stater Brothers knows customers are going to come in regardless so why should they bother expecting their employees to deliver basic courtesy.
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July 2023 by Marie N.
I appreciate Heather for her excellent customer service at Stater Brothers on Carmel Mountain Road. Now that Joe Bravo retired, I have found comfort to know that Heather is still there, their teamwork was strong and kept people working together. Mr. Bravo always put great value on teamwork, and Heather continues to carry it forward. I also want to thank Remy, Cecilia, Persephone and Connor for their great customer service. Thank you so much!
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December 2022 by Samuel Emily R.
Love this place for its deals on ribeye. We buy the roasts and the butcher is nice enough to cut them into steaks for you.
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October 2022 by Berenice C.
I just wanted to take the time & say this stater brothers has some of the best workers ! I haven't had a bad experience! Also, you guys have to try the fried chicken in there food area ! Family meal is the best ! Cheaper & tastier than kfc ! Just in my opinion ! Just throwing it out there
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January 2022 by Sarah Estrella D.
I am a Poway Local and I go to Stater Bros, almost every other day. It's clean, produce are fresh and meat is the best! Associates are all friendly
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January 2022 by Myra J.
The meat guy was wonderful he answered all the questions I had no issue and the store in general was just great I was checking out and they even asked me if they could help me to my vehicle
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December 2021 by Sandra B.
FYI to those who need this info, they are not enforcing the recent COVID mask mandate. Order for pick up. Edit: I was told by an employee that they were instructed not to enforce the mandate when I asked why no one was wearing masks. Immune compromised people need to know to make a safe choice for themselves.
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November 2021 by Heather N.
Just popped into the Poway Stater Brothers grocery and wow that store was amazing. First time I've visited one and it was a fabulous experience. Their store manager, Jose, welcomed us and asked if we needed anything and then personally showed us around the store to find a few things we couldn't locate. The butcher prepped us a beautiful filet roast and saved us a lot of time. There was no wait in line and lots of people working at the check out area which was very smooth. And everyone we interacted with was super friendly and helpful. That's always a sign of good management. Will absolutely be back again soon! Thank you so much, Jose and team.
