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March 2024 by Lee N.
TREATED LIKE A THIEF. While leaving the Poway COSTCO on 3/28/24, the door checker counted every item in my cart to discover that I had 18 items in the cart, and only 17 on the receipt. When asked for an explanation, I could not tell him how many items were in the cart. I explained to him that I just get what I need, then go to the register to pay, I don't count. A manager was immediately called, She conducted a detailed inspection of the contents in my cart, and discovered a large cardboard box containing 2 gallons of milk, were not on the receipt. Her questioning of me was an interrogation, not a correction to a mistake made by their cashier. (I am retired Law Enforcement and know the difference between an interrogation and correcting their mistake. I did not hide 2 gallons of milk under my shirt then put it in the cart afterwards either). I was then escorted to a register to pay the $6.55. I initially paid $255 by check and did not have another check. Mbr#323657500010
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March 2024 by Freddy F.
Costco seems to be my home away from home. Have to be careful we don't get too carried away when shopping! We just got home to unpack and my spouse mentioned that the checker seemed to be a little irritated that I placed our cold food items Costco provides for that purpose. "Doug", I hope you have an opportunity to update that information for yourself
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March 2024 by Adam S.
Love Costco the prices are the best in the market and the customer service it's above the average
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March 2024 by Arian B.
This is the only Costco I know of that has organic chicken feed. It is a little bit of a drive but there is so much more of everything at this location. Admin please do not get rid of the chicken feed!!
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February 2024 by Russ Schnapp
They're open and well-stocked. Samples, too!
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February 2024 by Natalie Graber
I am always happy to go to Costco. So many interesting foods, furniture, and the meat department always look nice. The employees are friendly and hard working.
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February 2024 by Diana Ginzburg
Best Costco ever great samples the flowers and the aisles are big so a shopping cart could get buy frozen section is great for fruit salad frosed section of dairy milk eggs are good the sampler are great they even have Halloween costumes at Costco poway.
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February 2024 by A Riingen
No chaotic parking! This Costco makes sense. The gas station is way over on one side of the parking lot. The car wash is way on the other side, and Costco is in the middle. Even though there is a Home Depot next door, there is always plenty of parking.
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February 2024 by Tony Quaglietta
large parking lot, clean, organized, pleasant employees.it's costco
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February 2024 by Kenny Thompson
This location does good business in their tire shop, has a carwash and also sells Xmas trees during the holiday season.
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February 2024 by Dopey D.
Am very happy about costco Customer Service always Specially today at Poway tech center Dr. Here is the thing what happened to me .I did eye exam last week and order one prescription Lens . After a week they texted me to pickup the glass . Unfortunately the glass didn't great that much as well it didn't fit me well when I wear it truly uncomfortable. So I went back after two days and talk to optical department and explained what happened and what options I have either to return or exchange. And the eyeglass department manager named Kiev She Came up with No Solution and I have to keep it the glass . So bad $200 glass Spent for nothing . Even anywhere they give you 30 days exchange or refund option if you don't like it why not Costco ? This is the Best place for Customer Satisfaction no one else reached it . I called Costco Manager to Solve my Situation , to be honest I even not Stayed for 2 minutes to Solve and make me happy again for Costco Customer Service. You are So great Sir .This 5 Star Award is Yours. Really appreciated. I always love Costco!!
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January 2024 by A P
Absolutely amazed at the range of alcohol available at very good prices. Seriously large place with so many bargains. Staff are very friendly and accommodating.
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January 2024 by benjamin lailson jr
Cough drops
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January 2024 by Chang Shik Kim
All the staff, except one person whose name starts with G, are kind. My impression is that he is a racist. I feel it every time I see his attitude.
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January 2024 by Alan Frazier
I love the hot dog. Also good to see the food court open again.