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April 2024 by S B S.
This is the place to go if you have an issue with a tire or need new tires. I had a flat tire on Easter Sunday, so Monday I rode my spare looking for some assistance close to home. I first went to brand "F", where the guy told me I'd have to leave the car all day, even as every bay sat empty. Then I went to next closest, Brand "E", where I had bought tires before. Again, told not able to assist. Then I tried Discount Tire, which I rank A+, five star. I was greeted right away, and Matthew was so kind and helpful, immediately taking me in, looking at the tire. He gave me a great estimate on time frame, said no charge for the repair. My car was ready in half the time and I was on my way. Discount Tire has the professionals who care, who know how to deliver great customer service. I thank Matthew and the team, and when it's time to replace my tires, I'll be going to Poway Discount Tire.
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March 2024 by Sam H.
Took in my Lexus to reprogram my new TPMS sensors that another shop wasn't able to do. Miguel took his time to explain how the reprogramming works and was able to reprogram the sensors with no issues. He saved me a trip and money to the dealership, and also solved an issue that was frustrating to figure out. Great service and earned a new customer for all tire issues moving forward
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March 2024 by D J.
Danny is awesome. We ordered the tires. One was delayed but Danny was in communication with us the whole time. We showed up at our appointment time and we were helped at the counter immediately. We waited 15 minutes to have it pulled into the bay. They used great car jacking it up instead of using a lift. Top notch service. They were extremely careful and the new tires look great. It's an expensive car so I worry, but they all took great care of it. Thank you!!!
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March 2024 by Merlinda C.
I recently had the pleasure of working with Miguel as my service advisor. From the moment I arrived, Miguel's attentiveness was evident as he promptly greeted me and took the time in helping me with my service request. Throughout the entire process, he maintained clear and open communication, ensuring I was informed every step of the way. Will return and again, thank you!
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March 2024 by Nick M.
These guys are just good! Always, always, always quality service first, with a super friendly and helpful Customer Service! A tough team to beat! Go see Jimmy, John and Jose! They'll treat you right!
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February 2024 by Ànnmarie C.
My tire pressure lights came on when I got on the freeway, I googled tire repair and this store came up. I got off the freeway, went to store. I entered store waiting my turn when Clarence let me know he would be with me. He is very polite, friendly, ready to assist. He is a great person. Place to go to.
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February 2024 by Dennis Nottingham
Needed air in a tire and I was in and out quick
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February 2024 by Carmen V.
Love the customer service here, especially the new (or maybe only) girl who works there. Super knowledgeable, friendly, honest. I needed to change some tires and fix another one and there was no upsell of any kind. All my questions were addressed. Also I like the text message system to let you know when your vehicle is ready so you can plan accordingly.
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February 2024 by Naked Notes Podcast
Coming here since I got my license. A Poway staple. Trusted and integral part of the community. Good service and product.
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January 2024 by Julie C.
I had the pleasure of working with Matt today after a not so wonderful excursion to Toyota Poway first. I had a large screw in my tire, I thought it would be covered by ToyotaCare. It was not. They told me the tire was not repairable and I needed 2 tires to the time of $700+. I declined and went to Discount Tire (we have used them over the years) and Matt looked at the tire and said "No problem we can repair it". I had to wait a bit because they were really busy but I ran some errands and came back. HIGHLY recommend this location!
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January 2024 by jeannette wills
Awesome service. Very complete service.
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January 2024 by Alexander Gutierrez
Took care of a nail in a tire quick and exact ETA
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January 2024 by Art T.
Got a nail in my tire and took it to the Poway location to see if they could fix and repair the tire since the tires were one month old. The location was extremely busy at the time, so I left my vehicle there so they could take their time to repair. Salesman calls me back and informs me the tire was not fixable and was already selling me on different options for a new tire. I ended up picking up my vehicle and driving it to another location for a second opinion. Second location (bears tires Miramar) fixed and repaired the tire in under 2 hrs. I do not recommend this location to anyone. Miguel was my salesman and definitely fit the description of a used car salesman.
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January 2024 by Robert S.
Stopped by to order tires for my truck on 2 Jan 2024. Provided a very small deposit and left with the understanding that they would have to be ordered and delivered, so no big issue. I was told I would receive a call when they arrived so that I could book an appointment or walk-in. Today is 11 Jan 2024, and I have heard nothing. Sorry, any professional organization would at least keep a customer updated, and to be honest, the tires I need were supposedly in Arizona, so I have a real problem understanding why it would take more than 1-3 days to get them shipped to California. I could/would have gone and picked them up myself for the length of time it has taken. Shipping of the product is not my issue, I understand there are still shipping issues post-pandemic, although it blows my mine why. This said, the fact that I ordered a product more than a week ago and have had no update to that order from this company is unfortunate to say the least. If by tomorrow I have had no call, I will call them and cancel my order and seek procurement elsewhere. Probably back to 4 Wheel Parts up in San Marcos, where I have always bought my tires. Unfortunate for sure as I was trying to keep things local.
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December 2023 by Michele Theel
NEVER USE THIS LOCATION!!! Twice now they have stripped our Subaru lugnuts causing a MAJOR ISSUE when needing anything done to the tires!!!!