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April 2023 by Michael W.
About ten years ago, my wife got me an edible arrangement for my birthday. I had never tasted fruit so delicious, and chocolate so sweet. Ever since then, we have used them for just about every special occasion. At this particular location, we're all very luck in this community to have them serving us. They are responsive, they are friendly and responsible. One time, I COMPLETELY FORGOT that I had an order, and they called me to let me know and it saved the day. The prices are reasonable and their food is always delicious. I highly recommend.
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April 2023 by Jayme Z.
Amazing arrangements. Service is always nice also when I come in. They set me the same day and my girl was super happy
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March 2023 by Kaela
My daughter goes to the gym a couple doors down and they’re never open past 4p!! We’ve came everyday this week (right at 4) to get a pre treat before my daughters classes and they’re always closed despite their website and door saying open til 6pm Monday - Friday ??♀️
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March 2023 by Carmen A.
Hello fellow stressed out over worked moms! My mom called sounding down and really needing a pick me up. As any daughter would do, I stepped into action to try and brighten her day. Who doesn't love an edible arrangement?! I went and took my happy butt to order some chocolate covered strawberries and a sweet note. I was all happy that she was going to feel loved and appreciated. This over worked multitasking mom googled her mothers work address and sent it off with my order.Peeps! I can't make this sh*t up, I sent Paul (my amazing delivery guy) to a 7-11. My mother does not work at said 7-11, I was so embarrassed and profusely apologetic for wasting poor Paul's time. Yo, you guys. Paul not only contacted me but asked to send him the updated address so he could make the delivery. He saved me in trying to make my mother feel seen and loved, which all the moms out there know how important that is. Not all hero's wear capes, Paul, MVP!
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February 2023 by Kaela E.
My daughter goes to the gym a couple doors down and they're never open past 4p!! We've came everyday this week (right at 4) to get a pre treat before my daughters classes and they're always closed despite their website and door saying open til 6pm Monday - Friday
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January 2023 by Crystal R.
I ordered an arrangement for my grandma's bday, we also lost my grandpa a week before so I tried to cheer her up with this surprise. Unfortunately she wasn't going to be in poway for her bday so I quickly called to change the delivery address which was 30-40 mins away. Without hesitation the staff accommodated my request & updated the address. The delivery guy was so nice. The arrangement was beautiful! Very full & the fruit was very fresh! The chocolate dipped fruit hit the spot after some yummy food. My grandma was able to smile & for that I am very thankful! 10/10!
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August 2022 by Charlene A.
Amazing & they were so nice & the Chocolate Dipped Strawberries were superb! I would highly recommend this location!
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June 2022 by C C.
I am suspect when I see a local biz is not on the BBB - especially when i see plenty of other franchises of the same business are! Something to hide? Uncertain of the ability to keep a satisfactory reputation? Phone response and customer service is well below average. Glad there's Yelp!
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May 2022 by Steve K.
Unbelievable service, answer the phone right away and very helpful and friendly.... even during mothers day, one of their busiest times all year. Arrangement was beautiful, delivered right on time and delicious. Thanks so much, you made our mothers days a wonderful event. Highly recommended...will use again.
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April 2022 by B Greenspan
This location has exceptionally poor customer service. They lied about having attempted a second delivery. They don't answer the phone or return messages left for them.We then went out of our way to pick up the arrangement after telling them we would do that, and upon arrival they said it was out for delivery!They really need to get their act together. The manager on duty was not helpful. My guess is the owner/franchisee is absent and doesn't train the employees very well.My advice, find another place to get your gift._____So they responded below and I gave them my phone number in an email. Of course they didn't call me to talk about my experience because their customer service is non-existent.But I will say the fruit is delicious.____In response to my review, they demonstrated that they care about customers. A delivery showed up at my house with a free box of fruit. Thank you. Yummy!Yet I can help but wonder what would;d have happened if no one was home?
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April 2022 by Robin Pfeiffer
Great Job!!! I ordered an arrangement from the east coast and Poway Edible Arrangements did a fantastic job creating the beautiful fruit arrangement, ensuring a note went along with it to recipient, and delivered it directly into the hands of the recipient. It arrived fresh, refrigerator cold, pretty, and delicious! A great gift to recipient!! Thank you Poway Edible Arrangements! We highly recommend!!!! Meets east coast approval! Thank you so much for your care in creating and delivering!! Great customer service on phone too and ease of online ordering! Thank you!!
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April 2022 by DD C
Being out of state, I chose the "same day service" online and was very pleased with the arrangement that my mom got. The photo she sent was better then i expected. She was having a sad day, and this was a wonderful option to choose to get her to feel better . The time frame was about 4 hours from when i ordered to her getting the arrangement and the balloon bundle. Great job Poway store. Thank you!!
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April 2022 by B G.
Yesterday, a delivery person showed up from the store with a box of chocolate strawberries! Delicious. Seems they do care about their customers.
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March 2022 by M P.
Awesome service, and great quality products! will definitely be ordering from them again.
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March 2022 by Kayla M.
ABSOLUTELY HORRIBLE!! I placed an order for pick up and as I was in the car on my way to pick up my order they called and said they were closed. The website said they were open and even allowed me to select a pick up time for my order. When they called to tell me they were closed they laughed and were extremely rude. I WILL NEVER BE ORDERING FROM HERE AGAIN. HORRIBLE SERVICE!! Wish I could give them 0 stars.
