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February 2024 by Joe Bellavia
This one is great. The young lady, I believe her name is Aleida, is extremely helpful and polite. She made my dining experience much more pleasant. The food is warm and delicious. Also, the bathrooms are very clean. This restaurant, especially Aleida, deserve a high rating in my opinion. Thank youParking: Free parking
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February 2024 by Steven Ellison
They have a patio, we surprisingly weren't the only people with dogs on the patio. The food was solid, it came out quickly, and they even gave us extra plates without asking since we were sharing.
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February 2024 by Mike Leland
Delicious, healthy food at an amazing value; especially with their loyalty program on their app!
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January 2024 by Jessica Jardine (Jardine)
Came back to San Diego to visit from North Carolina to help a friend out. I ate there twice in the 5 days. Amazing cooks and staff was nice . It was perfect
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January 2024 by Rony Ursino Miranda Bravo
Very good roast chicken and many drinks of a variety of flavors. The personal is ver kind and helpful.
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January 2024 by Geraldine “Gordita” Gonzalez
We came at 8:30 and they already had the doors locked, when the website says they close at 9:30. We touched them and they did NOT want to open, even though there were 4 people "working" and it was just my husband and I who were going to eat. They told us that they only served through drive-thru.Well, that's not right, if they don't want to work, why are they there?Very badly !!!!
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January 2024 by Siratha Chomnak
One of the place I come when I think of chicken, but the app really bad though.
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December 2023 by Robert Arredondo
Restaurant was clean since the moment you arrive at the parking lot. Food was satisfying and service was fast. Workers were very friendly and welcoming as soon as you walk through the door.
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November 2023 by Thomas Trafecanty
Great Pollo Dinner. Thank you for the quick good
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November 2023 by Arturo Escobar
My favorite place to
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November 2023 by lunna
Love this store the people are super
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September 2023 by Alan Viveros
There was a long black hair in my 2 piece combo last time I was here.
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September 2023 by Marissa M.
This is a solid 3.75. Never been an El Pollo Loco fan but came here after using the restroom while my dog was at the ER next door. It's super clean so decided to give it a try with my mom. Pretty good and happy tunes. Think this was a better and healthier choice than the Jack in the Box across the street.
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August 2023 by Gary Fletcher
The chicken was and always has been consistently dry, not much more to say.
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August 2023 by Kris L.
Foods delicious, the customer service is stank. I placed a $175 togo order. There is a hurricane warning and it's pouring outside. There is not ONE car in the drive thru so I figured the staff could hand me the bags through the window. I was wrong. The manager (who seemed like she was in charge) had to personally come over to the window to inform me that I needed to come inside to get my order next time. I was extremely apologetic but she didn't even crack a smile. I love the chicken so I basically get catering orders for every event I hold, I always used the drive thru to pick them up at the Carmel Mtn. Store. I won't be patronizing Poway anymore even though it's closer to a majority of my events. Good riddance.