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March 2024 by Mark R.
What a piece of junk a go cart would have been better. I can't believe we think this is comparable to the $60000 car. I dropped off at Ford. DO NOT RENT HERE!!!
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February 2024 by Angela Carpenter
Great customer service and car rental was smooth. Charlie was such a great help!
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February 2024 by Jessica Harvey
Love how they keep there car"s up n there staff is wounder full easy to work with go that extera milefor u
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February 2024 by Ellaine Hibbs
Excellent service and friendly staff!
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February 2024 by David Finneran
Charlie was super helpful and the service was so so good! Really nice staff
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February 2024 by John Thorne
excellent service and value provided
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February 2024 by Pk Chelian
This Poway location has the best team, I think. Very friendly, helpful and make the experience a fun.
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January 2024 by Rocco Greco
Always a great, friendly experiencewonderful, smily peope and the rates are great!!
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January 2024 by Patty Lane
Everyone was very helpful and allowed me to choose from a couple of vehicles. Zack was especially helpful and I valued his input and professionalism. He went over both vehicles helping me determine the best fit…which ended up being perfect!
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January 2024 by Dennis Senger
Good experience, the enterprise team was extremely detailed upon car rental pickup & return processes. Both John & Charles were very helpful.
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January 2024 by Andrew Bortolutti
We werent given the car we reserved. The car had 72K miles on it. No radio antenna and speakers were blown. We reserved a full size car for a reason, this car drove like a go cart.
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December 2023 by Martin Rodriguez
Great Customer Servive
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December 2023 by David A. Hamby
Highly recommended. Nice folks, good service and excellent vehicle options.
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November 2023 by Bdzz7
I recently had the pleasure of dealing with the Enterprise branch in Poway, and I must say that my experience was outstanding. In particular, I want to highlight the exceptional service provided by Zak.I encountered an issue during my rental period, and Zak went above and beyond to assist me. Not only was he extremely helpful, but he was also incredibly accommodating. In a short amount of time, Zak efficiently resolved all of my concerns and even facilitated a smooth transition to a different vehicle.What impressed me the most was Zak's ability to make up for a mix-up at another location that initially caused me inconvenience. He handled the situation with professionalism and ensured that my experience with Enterprise remained positive.Zak's dedication to customer service and his swift problem-solving skills have left a lasting impression on me. I highly commend the Enterprise team in Poway for having such a valuable asset in their staff. Thank you, Zak, for your outstanding support and for making my rental experience seamless.
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November 2023 by Alfredo Vitug
I did not get the full-sized car that I reserved for, but I got an SUV compact instead and waited at least 30 minutes for the vehicle. The lady at the front desk was not helpful at all. Upon speaking with the Branch Manager at the Poway location, she understood my frustration and knew exactly what needed to do. She provided great customer service by giving me 50% discount, and assured me total satisfaction for my future business. I was impressed with her can-do attitude and willingness to help the customer. Kudos ?.
