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January 2024 by Sreeram Sonti
I got an oil change on my MDX at Evans. I was really happy with the service. They were prompt on time. They honored my coupon and also provided a tire rotation service along with the coupon. I will go there again.
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January 2024 by Raquel Villalobos
A few months back, I went into Evan’s Tire Shop for spark plug and rear brake replacement. Week after week, I asked them why my 'new' brakes were still making noise. They were dismissive and kept giving me excuses as to why the brakes were making noise, even after they had replaced them a second time. The first time, the brakes were faulty, so they put in new ones at no cost.At one point, I was told to just crank up the music in my car so I wouldn’t hear the noise my brakes were making. That was their solution. Moving on to the spark plugs, after a few weeks of getting them replaced, my car started acting up. I took my Honda accord to the dealership where they told me the spark plugs in my car were of very poor quality and needed to be replaced asap. I paid for the new spark plugs and requested the old ones back so I could get a refund at Evan’s Tires. I brought up all of my concerns, threatened to take legal action, and insisted that they make things right.They refunded the money for the cheap spark plugs and changed my brakes one final time, making sure to use Honda brand per my request. I haven’t gone back since. Though I appreciate their cooperation and willingness to make things right, I can’t help but wonder what would have happened if I didn’t seek a second opinion. Ladies, do your due diligence if you can. Always get a second opinion.
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December 2023 by Kasey Petrangelo
Me and my family have always gone to Evans tire for our tires. Everyone is super nice there. The boys even helped me a week after I got my tires when a screw popped it. -.- but took care of my car and my brother's who also had a nail in his tire in the same week. Absolutely the best customer service.
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November 2023 by Lex Palmer
I maintain all the family cars, totaling about 10 all together.Evans Tires consistently out prices and performs all their local competitors in Poway.Once again just replaced 4 tires on my Toyota Highlander.I did a quote comparison with 4 other tire centers along Poway Rd.As usual they were priced far better than their closest other quote.Service is always excellent and turn around times always within or faster than time they say it will take.5 Stars.... Highly Recommended
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November 2023 by Su Lu
Thomas Spears, my service advisor at Evans Tire greeted me immediately and kept me updated the whole time. After my car was examined, Thomas brought me back to explain and show me exactly what was wrong with my car that needed attention and helped get me back on the road in an hour. Someone ( I regret I can't remember their name) actually drove to their parts store to get the parts required to repair my car instead of waiting for the parts to be delivered. The people at Evans Tire are thorough, quick and professional and I felt very comfortable trusting them.
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November 2023 by Emily M.
Evans Tires in Poway was our 'go to' for service and tires for years. Over the past year+ we've noticed a change in personnel and cleanliness of the shop. The last few times we were there the personnel looked really edgy and not very friendly. A few weeks ago we had a tire issue which they couldn't handle because they didn't have a 'tire guy' in the shop at the time which seemed strange considering they are a tire shop. At that time we noticed we were the only customer there when in years past it was always busy. We've since found a place in RB that is what Evans used to be. The new place pointed out a failing car part that Evans replaced is a brand they have never heard of. One more reason to confirm it was time to move on from Evans. Either they sold or changed management....either way it wasn't a positive move.
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November 2023 by Cari DeFlorio
Repeat customer here. These guys are lifesavers, special thanks to Mark at Evans! Brought my car in after a quick call to Mark, because I had a feeling my battery needed to be replaced. While I waited briefly in the waiting area, Mark swiftly tested my car battery while showing another technician how to use a new battery testing tool...all while dealing with walk-in guests, tow trucks, phone calls & computers down. Mark stayed calm & professional the entire time, delivering a great customer experience & a new car battery in record time. All this on a late Halloween afternoon, no less. What a pro, thank you Mark!
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November 2023 by rosemary finocchiaro
Well as I’m new to Poway and I’ve heard of Evans Tires and have drove by many times I strolled in to get some air in my tires Mark told me I needed new tires! I wasn’t surprised because I have 55,000 miles on them! So I bought 4 tires had them installed balanced and so on so forth! Well I did have my adult daughter with me and she scolded me for not taking the time to shop around! Oh well I said this is how I roll! Needless to say I did shop around! okay Costco didn’t have anything in stock besides their cheapest was $169.00 per! I paid 100.00 per! So support your local guys!
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October 2023 by beth kellarbesufekad
I was in and out in an hour got 4 new tires. The service manager was incredible his name was Mark he was very helpful and even though they were busy he made sure to help each customer completely I was impressed with service and got a good price. I highly recommend you get your next set of tires from Evans tire on Poway rd Poway Ca. I will let you know how my oil change goes I got the credit card so my oil change will be free on my birthday. Applying was easy and got it done in a few minutes. Mark helped with credit app. I am a happy camper and now I have time on my day off to do as I please since service was done so fast I expected to be there for at least a few hours but suggest you call ahead cause when I was leaving it started to get busy.
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October 2023 by Sasa T.
Amazed with great customer service. I had a flat tire and I am more than happy with the quality, pricing.
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October 2023 by Brian Perrotta
Service was awesome. Ordered new tires for our Tesla and they got them the next day. The person that took care of us was really nice. Definitely recommend them.
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October 2023 by Jules Ruiz
Evans Tires has a friendly, helpful staff, especially Mark. He always helps us select the right tires for our vehicles and offers additional services as needed. They have fair prices and great customer service. We have been customers for nearly a decade and highly recommend Evams Tires.
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October 2023 by mahboubeh zarei
I had a nail in my tier and went to Costco to fix it. They charged me and After 2 hours they couldn't fix it and didn't have tire to replace it. I went to Evans tire in poway, and they fixed the tier in 5 minutes and didn't charge me at all . Costumer service was great . Staff are so skilled . I wish there were more stars ? . Highly recommended
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October 2023 by Kim Humphries
Same day service. Easy to talk to gentleman on phone. He sent us to Anthony. 3 hrs later we have 4 new tires and alignment at a great price. Thank you!
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October 2023 by Lynda Carter
The service manager was awesome. Made the purchase easy for me. Was disappointed that the tires installed were filthy, streaked and looked dirty. Would have thought someone could have cleaned or washed them off so they would look like nice new tires!