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February 2024 by Mei T.
I love the huge inventory at this HomeGoods store! I made out like a bandit with all kinds of cute Hello Kitty mugs and Mikasa plates. They're ready for Easter and have all kinds of Easter decor on display. I got a few cute bunny figurines to add to my collection. The store was very clean and organized, and the staff were incredibly friendly. I will definitely be back more frequently to find more great deals!
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February 2024 by M J
They sell really cute stuff and I like shopping there for gifts. I'm not sure if they are the cheapest place, but for the quality and the cute designs. I'd let it pass. My biggest issue is the cramped aisles and overstocked shelves. I love the selection, but I feel nerve racked, like I'm one wrong move away from a domino effect of crashing merchandise!
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February 2024 by Belle Sweere
So many great goodies.
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December 2023 by Linda H.
Beware of the manager! She is very nasty and mean. Don't leave your cart at any time! She will take all items out and put them back on your the shelf. If you are not right there. Happened to us, she yelled at us and made a big scene.
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November 2023 by Rosalie H.
We purchased something from Home Goods which we didn't realize was damaged until we got home. A labed was conveniently placed where it was damaged. Tried taking it back to our local Home Goods. They said "NO - you must return it to the store you purchased it from". Something about not being able to add it to their damaged inventory. (???) Their online Return Policy does not mention anything about returning damaged goods. I'm disappointed in their service. Just sayin'.
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November 2023 by Dana Austin
I had a horrible experience in the Poway Home Goods. Unfortunately, It was with a manager. I was shopping with my mother who is in a wheelchair. I had a shopping cart full of items to purchase and it got collected by the manager and the items put back in stock. I looked for it for a while assuming someone had taken it by mistake. An associate learned that the manager had taken it and let me know. The manager approached me to scold me for leaving my cart unattended. She claimed that I had left my cart for over 30 minutes. I disagreed and she got angry (she was already fired up when she approached me initially). She told me I had to keep my cart with me at all times. My reply was that it is not a reasonable expectation. I was assisting my mom in a wheelchair while shopping so I would move the cart several isles away and then shop those isles and move my cart again to the next set of isles. The manager told me that I need to be courteous to other shoppers who need carts. Just info, there were 6-8 empty carts just outside the door. The manager made a very aggressive announcement over the PA to all shoppers to keep their carts close to them or they will lose them, be courteous to others who need carts. Michelle , the manager stood up front at the cashiers desk pointing at me and talking to the cashiers. Why? It was embarrassing and maddening. When I disputed the amount of time my cart was unattended, she raised her voice and told me she has video surveillance and can pull it up NOW to prove how long my cart was unattended. I maintain that my cart was NOT unattended very long. I was being scolded like a child. I did not spend a dime in that store. As I took my mom in her wheelchair out of the store, the manager came to the front of the store and stood at the doorway. Why was she going to follow me out?!
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November 2023 by Ainura G
Cashier named Rose was very rude to me. I felt very disrespected and don’t think will be back to this store again because of her.The store itself has a good selection of home gppds though.
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November 2023 by Andy A
Just tons and tons and tons of merchandise stuffed to the brim on every shelf. Is it because it doesn't sell or is it because people love their bric-a-brac?? This is a place where if you had a generous budget you could go crazy. Nice staff too.
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November 2023 by Dana A.
I have given 1 star for all the fantastic associates that work at this store. I had a terrible experience with the store manager, Michelle. She took my full shopping cart and put everything away. Her reason was because I left my cart abandoned for over 30 minutes. That is not true. I was shopping with my mom who is in a wheelchair. I can't push both. My cart was unattended 2 isles away from me while I gathered more stuff to buy. The manager chastised me loudly for abandoning my cart and said It was unfair to the shoppers who need carts ( 6-8 empty carts outside the door) I told her that my cart was NOT there over 30 minutes and she shouted that there are cameras all over the store and she could prove how long I was away from it. She would pull the video right now!!!!! As I mentioned, I got the scolding of a lifetime. Immediately, the manager went up front and made an angry announcement to the entire store over the PA that shoppers need to keep their carts with them at all times or they will lose them. She carried on her announcement to include being courteous to fellow shoppers who need carts. Many people around me said "Is that about you?" I said yes, it was directly about me. The manager Michelle finished her rant and then stood up front pointing at me and talking to the cashiers. I was embarrassed and upset. I did not spend a dime in that store. I gathered my mom in her wheelchair and left. As I did, I glanced back to see Michelle, the manager at the door staring at me. There were many shoppers that witnessed the event and made comments to me about the managers behavior.
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October 2023 by Cynthia Wrona
Very clean and organized. Friendly staff.
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September 2023 by Arrowhead h2o
Fun place to shop! Great deals. Great Halloween items.
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August 2023 by Carla N.
Safety hazards all over the store :( Some more serious than others. Overall messy, overwhelming, and concerning.
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August 2023 by Shalika Weerashingha
Loved home goods ! They have verity of home stuff also pet necessities as well ! Reasonable pricing and friendly staff highly recommend shopping if you’re in Poway area!
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July 2023 by R P
Great inventory selection and a lot of items to choose from only issue is hard to get around store when is crowded it makes it very uncomfortable
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July 2023 by Sonny M.
mostly junk i dont need...i go to the one in el cajon mostly because it is closer to me..if you need a change of decor and want cheap these are the stores for you...beware of women in a trace pushing their carts around with eyes glazed over looking at all the junk they have...it is scary .. lol.
